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This was our second Winter Wonderland stay over Christmas and New Years with our Grands. We were a group of 8.
While the main office this year sadly was totally unresponsive to calls; I tried thrice using E mail and telephone leaving messages to make contact with Lois and Mike for weeks prior to our reservation to ask a few questions which went unanswered.
Kevin the caretaker is very responsive to calls and most accommodating in terms of meeting needs including making certain one can navigate the highly challenging drive up the sometimes impassable roadway to the house on top of the mountain. They have a Gem in this man who checked in daily to see if we needed anything or had any questions or problems. Thank’s Kevin!!
We ran out of the allocated wood (apparently) and he purchased dry wood for us which we insisted on purchasing, after all ; 6 days takes extra wood. I was surprised to see the microwave was not working properly and the coffee pot quit (an old Mr. Coffee) I found in their fantastic serving, cooking closet an old coffee pot on it’s last legs and used it knowing the heating element was giving out. The magnificent oven I adored using last year burned one dinner as it needs to be regulated so I only used the double ovens with great success. The dining area is terrific.
Essentially I don’t understand why obviously broken or old utensils are not replaced. This is a magnificent and very stately Home, we love staying there but it saddened us to see the wear and tear so easily rectified. In spite of the twists and turns, we enjoyed ourselves... you’d be crazy not to with the views and accommodations.
We hope to return in the future, nothing firm yet...
We had a girls getaway, the home was stocked with plenty of kitchen equipment, towels, and linens. We had a little trouble with the heat at first but the owner Cory responded within minutes and was able to manipulate the heat through an app on his phone.
Short drive to Downtown North Conway, Beautiful pond views. I would stay here any time of the year. Us ladies enjoyed our mom getaway very much, we played games on the large kitchen table, had morning coffee on the back deck over looking the water. Just what we were looking for! Thank you Cory!!!