Carolina was very prompt in responding to all our questions prior to arriving and was waiting for us when we arrived which was very appreciated. We were disappointed to find that the kitchen was not well stocked at all. We prefer to do our own cooking and this was difficult to do with worn out pots and no sharp knives and just the bare minimum supplies. In all fairness tho, I hadn't asked ahead of time how well the kitchen was supplied and just assumed it would be due to the the high fee per night. All the other apartments we have rented have been very well supplied and I will be sure to ask ahead next time.