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We stayed here for xmas 2018 and had a great time. The condo was perfect for our family of 5 as everyone had their own bedroom but I could easily see 4 couples staying here too and each would have their own bedroom/bathroom. Always nice to have a washer/dryer so you can bring less clothes too. Great to sit outside and watch the sunrise, boats and all the people.
Hacienda is really nice and well maintained. Workers were constantly cleaning or fixing something and the grounds are beautiful. Pool is nice and not overcrowded... 3 hot tubs... waiters constantly walking around. Beach was nice and they will get you chairs and towels but you do have to deal with vendors walking around. Great fitness room with classes and trainer.
Easy walk to marina, restaurants, pharmacy, mall, bars...etc. We walked everywhere except for excursions. If you walk one way you are at the marina. If you go the other there are a bunch of bars/restaurants on the beach or near. Try Bar Esquina in the morning for coffee, pastry, smoothie of sit down and eat breakfast. Great place and the cheapest we ate at (one block walk). Marina is what you would expect... touristy but at least its easy to get to.
The concierge at the hotel was super helpful. Just text them for whatever you need but make sure it goes as imessage not as a regular text or they wont get it... not an issue with wifi all over but 2x check when you send it. They booked whale watching, UTV rides, zip lining, airport transport, grocery delivery...etc for us.
Dont miss out on the restaurant in the hotel. It was great. The service was awesome and on xmas eve with no reservation they took care of us. Got us a table by the water for 5 on about 10 min notice. While we waited we had a complimentary tequila tasting! We ate here once a day for either breakfast, lunch or dinner because of how good the service was. Baja brewery next door was a fun atmosphere but service sucked. The Office was cute to do one time for breakfast on the beach.
I saw some other posts with concerns about construction. Not an issue with this unit as its in building #2 out of 5 so its kind of in the middle. There is construction on each end of the complex so I would think that building number 1 and 5 would hear it at some point but honestly it was not that bad when we were there... maybe due to holiday? You do hear a bit at the pool though.
Overall a great place and we would stay here again!