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Our stay in January of 2019 was wonderful with one exception. The property is very nice and well supplied, we had plenty of room for the 9 of us. We saw manatees in the canal daily. The only issue was the pool, when we arrived it was 80 degrees. We turned the heater up to 85 and the temperature started dropping. It dropped to 75 and stayed there even though the heater ran constantly. Since we chose this property because of the heated pool this made the pool unusable. We called Debbie the local contact, she stated that she was the house keeper and didn't get paid for extra services but tried to help the owner out. She said she called the pool guy and he said it was working fine. We then made 3 more calls over the next 2 days and could not get anything done. I finally sent a message through VRBO to Tim Adkins, I never received a response but the pool guy did show up, he found that the heater had no freon in it and also repaired multiple leaks in the filter system. He said he had to send the AC company out to put the freon in, which they did on Tuesday. The AC man said that the heater has issues and that the freon would continue to leak out. The pool took all of Tuesday to heat up and was usuable on Wednesday and for the rest of our week. I sent another message through VRBO to Mr. Adkins about the fact that the pool was not usable for 4 of the 7 days we were at the property. I feel some adjustment in the rental price is only fair as we chose this property because of the heated pool. I never heard anything back, but received only my 500.00 deposit as promised. I will recommend this property but just know there are issues with the pool. The water level drops constantly and you can't depend on the heater, and depending on the time of the year and the temperature this may be an issue. While I feel that the attempt to fix the problem finally happened there was no communication from Mr Adkins as to what would happen or even as to the fact he received my messages. We spent a good amount on this rental and the heated pool was one of the reasons we chose this property, not having use of it did effect the vacation.
We spent the 2018 New Years week down in Marathon and had a great time. We had three families with four small kids (group of 12). Living space is huge, each bedroom is equipped with a large TV and the kitchen was large enough for us to move around. Everyone had their own space. The yard was the best part. The pool was large enough for everyone to enjoy. The canal wall had lots of room for the boat we rented and for us to fish at the same time (lot's of small snapper and other fish were caught all week). The screened in area allowed for all of us to enjoy our meals outside and not be impacted by mosquitos. We spent a lot of evenings just lounging around watching bowl games. Overall a highly recommended property. Would definitely rent again with a large group of friends/family.