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Lety and Erika were both amazing! The only reason I gave 4 stars is because the air conditioner on the top floor stopped working and we ran out water on the last day. we only had 5 people so that would probably be an issue if there were more people. The house only truly sleeps 6 guests in my opinion unless one person is willing to sleep on the couch.
Everything else was great! My only advice is be sure to secure a taxi driver that is willing to be on call since the house is a little ways from the beaches and ruins.
Casa Konomi was a perfect house for 9 of us over the Christmas and New Years holiday. There was plenty of space and areas of privacy for our children and grandchildren and other family. We ate most meals in the outside dining area overlooking the beautiful tropical garden and pool. The place comes with a golf cart and enough bicycles for everyone which was great in getting to the town and beach of Akumal as well as to the great restaurants (Buena Vida, La Lunita, and Que Onda in our neighborhood. Being a few minutes our of the town also offered a peaceful home to return to each day. We explored nearby cenotes, Mayan archeological ruins of Tulum and Coba, beaches such as Xpu Ha, Chimicas, Punta Laguna, Tulum and others. We found The kitchen was amazing and had everything a chef would want or need. All our family happily cooked Christmas dinner there. The staff, Lucio, Sylvia and Abraham were excellent and always happy and helpful. Caribbean Fantasy, our agent, was very attentive before and during our stay. They were a joy to work with and even the owner called to be sure everything was alright. Thank you all for making our vacation exceptional. Everyone in our family had a wonderful time. I would recommend this house for a large group or small for a great and relaxing getaway.