Me and 21 of my friends stayed at Casa Jade 6/27/19 to 7/1/19 and had the best time. The house is so big that even with a group this large we never felt on top of each other. The views are spectacular and we spent most days and nights enjoying them from the pools. The house staff was amazing and came to clean and wash towels daily. The chef Francisco is top notch. Every day the food was delicious and satisfying and it had us looking forward to each meal. Our only regret is we didn’t get the French Toast Recipe before we left. If we have the chance we will definitely stay at Casa Jade again.
Travel: The staff at luna Mar picked us up at the airport, brought us into town on request, and coordinated activities outside of the villa. We did not have to worry about transportation/logistics for any part of the trip!
Food: The staff set the table beautifully (even coordinated the napkins and decorations with the meal). All allergies and food preferences were accommodated (vegetarian)! I could tell that all the elements of each meal were prepared fresh. We opted for Mexican style cuisine and asked to be surprised at each meal. Standouts for me were: chilaquiles, homemade salsa verde, mushroom pasta, mahi mahi with green sauce, key lime pie, handmade tortillas. I normally experience digestive issues but because the food was so fresh and made from scratch, my stomach didn't bother me at all!
Service: Outstanding. Ismael is a professional bartender who can make any drink and even treated us to a strawberry mojito that he created himself! The staff went out of their way to ensure that we did not have to lift a finger. The staff who cleaned the rooms were absolute ninjas and timed the cleaning when we were out. Laundry was done same day within ~6 hours. There is not a single thing I think they could have done better-- the staff are true professionals. Also I found Ismael especially to be friendly and patient with my utter lack of Spanish.
Venue: I am moderately germaphobic. The villa is extraordinarily clean. No dust, no dirt in any corner, so I was able to fully relax here. There is a short path around the house that you can walk through that has some beautiful vegetation. Even though there are multiple properties along this coast, you can't hear or see anything from the houses next door so you have full privacy.
Overall: If I could afford to come back here every year or twice a year I would. I don't have any complaints or even suggestions for improvement because it was so perfect. (Also whoever chooses the art has GREAT taste; I loved all the paintings in the house.)