This hotel was in the perfect location! Our check-in help, Nicole, was amazing! Great customer service. The gym was decent for a hotel gym. Overall our stay was good.
Cons - the room was clean, but the carpet had some pretty large stains (roughly the size of a dinner plate) near the bathroom door. The bath towels were thin. The previous reviews about the bathroom needing upgrades is accurate, but it was clean. Lastly, the VRBO ad stated that the Executive Queen room slept three, and when I called the hotel reservation desk to confirm this, they too said it slept three. They stated that there was a separate seating area with a fold out couch. However, when we arrived we found out That is not the case.
Nicole did arrange for a rollaway bed to be brought up without extra charge to solve that problem. This worked great for us. We did not utilize the daily reception, but it looked like it was great for families with kids. We would definitely stay here again.