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Property is easy walking distance to Opera house, Bridge. Close to Darling Harbor. Location and number of bedrooms is amazing. Washer and drier new and fast. Some negatives- property is older (per the area) and some occasional noise at night - loud neighbor’s one evening; three levels with two bedrooms at top level which was okay us since our two adult kids were up there. WiFi is glitchy and not best on ground floor. Some of niceties you may expect such as coffee were not there. One big negative was that original booking was check in at 10am and checkout was 2pm. Since our flight was 3pm our plan was checkout noon. However when I texted Lisa the day before to see what we needed to do for checkout and confirm time, she was confused and said checkout is 10am promptly to give time for cleaning. When I sent her the screenshot of the reservation, she didn’t initially acknowledge this being her mistake, but simply said “How can I get the property ready for the next guest if you don’t check out by 10 am?” Ultimately we worked out a solution where we could leave our luggage inside while shopping and coming back at noon. Lastly, we didn’t get info for getting into the property until I emailed Lisa the day before. Then she did give good detailed information with pictures and advice on address to have Uber driver drop off (it’s confusing so be sure to get that info - front door is one St but front door doesn’t work).
Bottom line is if you are looking for a 5 star Ritz Carlton like property, this is not for you. But if you are a 4-5 people who can get up/down stairs easily and looking for prime location and don’t mind a little nuisances, this is amazing. Word of advice though is to confirm several times the details of check in and out.