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We felt very safe there. It was a bit away from the center of town, but we liked that because it was quiet. They had bikes that you could use and get into town easily. The pool was lovely, our kids thoroughly enjoyed it! Johanna was such a great host, she recommended so many great spots. The house had all the amenities that we needed. We have two small children and the house was fine to have them there.
In short, it's a beautiful place and definitely worth staying.
Pros: It's even better than the pictures. They did a really good job with the construction and layout. Bungalows on the top level are super cute and simple. Bigger rooms are luxurious. Jose, the property manager, was really nice and generally very helpful. They were very accommodating. It's attached to a fantastic restaurant, which was very convenient.
Possible improvements: Hot water either took 20 minutes to get warm or wasn't available. Could use some more kitchen pots, pans, utensils, etc. Drinkable water wasn't also available. Staff and owner are onsite working in the office and around almost every day, so there isn't a lot of privacy.
There should be a lockbox for keys for a large group. We ended up losing some keys with so many people and paying for some new locks. We feel this is fair, but there could be a better system, like a keypad with changing codes or lockbox.
We had it booked for 2 weeks. We were originally told it was $25 a day to do cleanings, but that changed to $250 a day after we arrived. We were told it was because high season, but we felt they should have honored original pricing, so make sure to get clear communication.