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Lety and Erika were both amazing! The only reason I gave 4 stars is because the air conditioner on the top floor stopped working and we ran out water on the last day. we only had 5 people so that would probably be an issue if there were more people. The house only truly sleeps 6 guests in my opinion unless one person is willing to sleep on the couch.
Everything else was great! My only advice is be sure to secure a taxi driver that is willing to be on call since the house is a little ways from the beaches and ruins.
Perfect house for two families (eight people). Great place for relaxing and to explore the area of Tulum. Worth to mention - Wayner and Rosa - what a fantastic couple, takes care of cleaning, service, information and also helped us with some really amazing food.
I can strongly recommend this house for others.