We loved our place! Richard was so helpful from the beginning, with emails and a great website. I had never booked through a VRBO before so I was a bit apprehensive. I had spent many hours looking through sites and even took a chance on a unit that didn't have any other reviews. Everything was done right from Richard's end. Due to my pre- wedding travel stress and anxiety, I had missed the email he sent days before we left home with all of the check-in instructions. When I left a message upon arrival to find out what to do, he got back to me very quickly and even offered to come down to help us. I had found the email, felt kind of embarrassed, but got it all figured out. The location was perfect, as we were on the quiet side of town by the zoo, and had easy access to get to the highway on our many trips out to the wedding venue and other day trips. The photos of the unit were very accurate and the incredible views were even better than the pictures. The unit could use some repairs, but nothing that detracted from our stay and waking up to the views of Diamond Head and the Ocean. Beach equipment that I didn't know would available was a nice addition. A box of sand toys, masks, and snorkels were very sandy. We didn't use them but they could get cleaned up for the next guests. The size of the unit worked for the three of us and all of our extras for the wedding. The air conditioner cooled off the room quickly when needed. Keeping the place tidy was easy with cleaning supplies available and the trash and recycling drop-off on the floor. The Banyan maintenance people were very friendly and do a great job keeping up the building. They are very helpful with notifications about any major work that is scheduled. The free parking was great, as we did need a car for the week. Richard had great info though about other transportation available and discount codes. We didn't do much cooking after all, but having the fridge was nice. We left some extras, such as TP, bags and non-perishables, and it looked like others had done the same before. I would contact Richard again for another trip or even stay at this same unit. Thanks for making our special week so great.
We were very impressed with our accommodations and the location is within walking distance to the beach,many restaurants, and shopping. Our host, James, was very helpful and everything went very well. We will certainly try to stay here again! Thanks so very much.