svg-sleeps svg-bedrooms svg-bathrooms svg-stay pets
Feedback

This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Bali reviews

  • Airport pick up great. The villa space and pool was perfect for a family group and the setting

    "Airport pick up great. The villa space and pool was perfect for a family group and the setting mostly quiet. A nice walk to Ubud, but not great for walking home in the evening with children. Transport necessary at times and the villa staff were not always able to organise transport for short trips as required, so we often ended up organising our own. Breakfast was very basic but fine (fruit, nice quality toast and butter, coffee), but no eggs, pancakes, juice etc unless specially arranged. Staff were unable to provide breakfast before 9am, so this was not convenient when we needed to leave for tours at 8am. Baby cot was provided, but without mattress, so we made do with folded up blankets instead of a mattress. When we raised this with the manager via phone, she said there was a mattress (!) She eventually agreed to visit the property to look at the cot and found that indeed there was no mattress. She said she would look into it, but no cot mattress ever appeared over the week we stayed. A light blanket was requested for a couple of beds and the manager told us that in Bali they are not necessary and we should turn off the air con. Which we had of course already done. Manager offered to teach me how to use air-con a couple of times (!) Since we have been traveling to Bali for 25 years from Australia and travel extensively around the world, we are competent in operating air conditioning and found the response condescending and unhelpful. No light blanket was provided - probably because they were being used as a makeshift mattress for the baby cot. On the upside the manager was very helpful and responsive when I needed to phone her for support for a medical situation in the middle of the night. We were most grateful for her support in helping giving directions via phone to the driver of transport to collect the patient from the villa to be taken to a clinic. On the downside, when I tried to find the night security person for assistance prior to contacting the manager at midnight, he was nowhere to be found. When I raised this with the manager, she told me he was always there. I again told her he was not and she called him many times.....and she could not locate him. I'm therefore not confident that the security is very reliable. The manager said she would check in with us the next day, but we did not see her for the rest of our stay. In summary, lovely space and amenities with a few service/staff issues letting the place down."
    Guest: Anonymous Date of Stay: July 2016 Review Submitted: July 17, 2016
    View listing
  • I love the atmosphere of the bathroom. The host who welcomed us is very nice. Overall the house is

    "I love the atmosphere of the bathroom. The host who welcomed us is very nice. Overall the house is nice and clean. I would recommend this place."
    Guest: Anonymous Date of Stay: July 2016 Review Submitted: July 17, 2016
    View listing
  • Ideal stay

    "Extremely pleasant stay. The villa is such luxury and the staff is golden. Holidays like everyone is expecting. We will be back, thank you for everything."
    Guest: kenza a. Date of Stay: May 2016 Review Submitted: May 29, 2016
    View listing
  • Amazing villa . Great location, extremely clean. Bedrooms were big and beds very comfortable. Pool

    "Amazing villa . Great location, extremely clean. Bedrooms were big and beds very comfortable. Pool was clean and perfect for the warm humid weather. Thank you to Sari, Tris and all staff who looked after us. You were all very helpful. Friendly and accommodating. We want to stay here again when we return at the end of the year. You can walk to all shops, cafes, restaurants and grocery store. Excellent place and would highly recommend. Look forward to staying again and again."
    Guest: Anonymous Date of Stay: January 2017 Review Submitted: January 21, 2017
    View listing
Sponsored Advertisement