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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Ritz Carlton reviews

  • Excited to be Back Again!

    "We were excited to be able to return to St. Thomas for another island get-away, and looking forward to our stay at this unit, in particular! The staff make you feel right at home and the grounds, amenities and atmosphere create the perfect location for a family getaway. The condo is spacious and well appointed. I appreciated the convenience of the in-suite washer/dryer, enabling us to pack a little lighter. The kitchenette allowed us the flexibility to eat "at home"; while the proximity to the Grand Palazzo Club and Coconut Cove offered great on-property dining options. In addition to the spacious pool and beautiful beach to play on, our children love the sand art and ring toss, and seeing the iguanas walk around the resort, too! We can't wait to go back :-)"
    Guest: Bean Mom Date of Stay: June 2016 Review Submitted: June 20, 2016
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    "We just returned from a trip to the Ritz Carlton Club in St. Thomas today and it by far exceeded our expectations! From the very start the owner was great and answered all the questions that I had. He offered fantastic customer service and made me feel at ease with our decision to book with him. He would follow up via call or text massage to make sure the Ritz contacted me and make sure everything was on track. This was our first time to St. Thomas so we didn't know what to expect. Not only was the owner extremely helpful, I got emails from the concierge at the Ritz. She booked all of our activities and provided much needed information. She even advised me how to order groceries on line before our visit and assured me they would be in the condo when we arrived. I had my doubts, but sure enough we showed up and all the food was there and put away. The Ritz treated me like I was the owner, anything we needed they were all over it. For example, I was relaxing on the beach and the waitress came over to ask if I wanted to order a drink or lunch. I said I really just wanted a plate of fruit but it wasn't on the menu. Next thing I know they had put together a fruit platter for me and delivered to me, on the beach while I lay there relaxing. I've rented timeshares before and to lay on a beach chair, that is actually on the beach, you have to rent it. But not here, we had full access to everything on the residence side as well as the hotel side. If you want to kayak, snorkel, sail they charge a small resort fee and your entire party can use the equipment all day, it was so worth it. This was our first Ritz Carlton experience and now the bar is so high I can't imagine staying at any other timeshare property than a Ritz. The condo had a fully equipped kitchen, with everything you would need as well as a washer and dryer, so we didn't have to pack much. Every unit has a spectacular ocean view, all of the pictures you see on this website are exactly what you get! If you are going to St. Thomas you must stay here!"
    Guest: Lisa S. Date of Stay: July 2016 Review Submitted: August 7, 2016
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  • Excellant

    "All of the employees at the Residence were wonderful and informative. The accommodations were beautiful and we fell in love with Roxanne the night housekeeper. She was exceptional and very informative."
    Guest: Barbera S. Date of Stay: August 2016 Review Submitted: August 25, 2016
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  • beautiful property and location is great

    "The resort was fantastic and the staff made us feel really welcome."
    Guest: Randy H. Date of Stay: December 2016 Review Submitted: December 31, 2016
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