Verified Review icon check navigate-up navigate-left navigate-right expand mail svg-lightning svg-24hr svg-house svg-sleeps svg-bedrooms svg-bathrooms svg-stay svg-toilet calendar svg-report-flag pet-dog svg-multiunit Default Owner Icon heart-filled
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1
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0
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1

City of London - Page 2 (300+)

 

Recent City of London Reviews

Not What is Shown on Web Site

4 of 5
We arrived to a completely different looking flat than what is pictured on the VRBO site. This flat is represented by a third party, as per your communication when you rent. The company rents several flats at this location and some are not renovated., the photos are a compilation from one and two bedroom renovated units. Fortunately the manager Tobey was wonderful, he understood our disappointment and was able to move us to another unit which had been renovated. Lucky for us one was available. I got the impression non renovated flats out number the renovated. I am quite familiar with VRBO and have dealt with them extensively over the years. Photos ARE intended to accurately depict what the consumer believes they are booking. Not the case here. This is a great location yes, but they do not confirm a specific flat, and you may not get a flat that looks like these photos! Again, our thanks to the manager for solving after a very rocky start. Please note: The rating applies to what we ended up staying in.....NOT what we were initially sent to upon our arrival.
  • Submitted: May 10, 2017
  • Stayed: Apr 2017