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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Cancun reviews

  • Moon Palace Vacation - Excellent!

    "Thank you, Dan! We had the best time ever at Moon Palace due to your VIP benefits. We also vacationed last year at Moon Palace using a travel agent. I can tell you that this year, booking through Dan, the experience was unbelievable due to the added benefits. We received great service last year, but this time we were treated to many extra VIP benefits because we booked through Dan. When I first booked my vacation, I emailed Dan several times and he always responded VERY QUICKLY! That alone was very reassuring to me. Everything that Dan told me was accurate. We very much enjoyed our 10 night stay at Moon Palace. The employees are all so friendly and work so hard to do everything they can to make you happy. Customer service is exceptional at Moon Palace. We truly felt special. We also spent a day visiting Cozumel Palace, Beach Palace and Playacar Palace. Each are very nice in different aspects, but Moon is our favorite. It is so large, so much to keep us occupied, especially our kids. The resort is beautiful and it's like staying in three different resorts because of the three sections. So many restaurants to try and are all very good - Brazilian was our favorite. The cocktails are delicious - ask for the high end liquor under the counter :-) We will go back to Moon Palace and would not book any other way except through Dan's VIP membership."
    Guest: Janet G Date of Stay: June 2016 Review Submitted: July 10, 2016
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  • Paradise

    "Second time in Moon Palace, loved it! Other resorts did not come even close. Anybody can find something fun to do there, the property is huge. Endless pool chain, well-done facilities, every day and all day entertainment (great stuff), water sports activities like sailing and flowrider, great food with endless choices, hand made chocolates, crapes with cappuccino 24 hours, and so on. We are coming back next year, no doubt :) Thank you to the owners!"
    Guest: UkrainianGirl Date of Stay: November 2016 Review Submitted: December 2, 2016
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  • Everything as Promised

    "We stayed at Moon Palace for 8 nights with our 2 sons aged 12,13 in the family suite which was heaven for us! Everyone had their own space and to rest in after long days of fun! We stayed in the Sunrise section next to pool which was an excellent location if you have children. Food was great! The kids spent ++ hours at the Flo rider and the teen lounge which gave my hasband and I plenty of time to relax. Airport transfers went off without any problems. Everything was fabulous!!! Thanks Peter!!!!!"
    Guest: Carla V. Date of Stay: January 2017 Review Submitted: January 14, 2017
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  • Great vacation

    "The condo is in excellent condition! Very Tastefully renovated with two great baths to use! Beds are comfortable and clean. Great beach. Miriam is a joy and always available to help with anything you need, she goes above and beyond to make your stay comfortable and pleasant. We will definitely be back. No complaints."
    Guest: Maria D. Date of Stay: December 2016 Review Submitted: December 27, 2016
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