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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

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Recent Cancun reviews

  • We LOVE moon palace

    "Had a week in paradise with the family! Cannot say enough about the staff- all of them. Everyone was so helpful, always smiling too. There is almost to much to do! We loved the activities for the kids. Booking with Michelle was wonderful. She was really helpful. They have spent lots of time at these resorts and she gave me lots of tips. No detail was to small! She even called after we got there to make sure everything was going well. We will certainly go back to moon palace, and will use Michelle's membership-VIP is the only way to go! Now to talk hubby into going to the palace in Jamaica!!"
    Guest: Sandy & Tim Date of Stay: May 2016 Review Submitted: June 9, 2016
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  • Stunning, central and affordable

    "I love this house and the people there. The house is very nice with a refreshing pool in the garden. The bed is comfortable, the air-conditioned sleeping room is big with a private or shared (only between 2 rooms) bathroom. Everything is super clean. The owner Annemarie is a lovely person who is really helpful and cares about her guests. The housemaid Gabi is a great cook and prepares delicoius breakfasts. The Location is quiet and central. Very close to the hotel zone, which is reachable by a 5 minutes footwalk and a short bus ride. The beaches nearby are stunning. Highly recommended! I will be back, for sure."
    Guest: Jessica t. Date of Stay: May 2016 Review Submitted: October 2, 2016
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  • Our stay at the villa was amazing.!

    "Me and my wife stayed here for our honeymoon. Our rooms were well decorated and cleaned by the maid every morning! Upon our arrival, the woman at the front desk gave us a tour of the villas, restaurant, and pools. The security staff was also very friendly. Alice and Bob had the fridge stocked with sodas and beer upon our arrival as well. Everyone on the island was extremely nice. Definitely recommend and would stay again!"
    Guest: David W. Date of Stay: July 2016 Review Submitted: September 5, 2016
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  • FAMILY VACATION ~ 1st Time to Cancun

    "My husband, myself and our 2 daughters (early 20s), spent the week before Christmas, at the Royal Sands! The resort itself is absolutely beautiful! Our villa, was everything I could have hoped for and more. When I first started communicating with Bill, to be honest, I was a little apprehensive not knowing what to expect. I put my trust in him, and he did not let us down. He answered all of my questions in a timely manner and was very patient with me as I went through planning a trip like this for the first time. The villa that he promised us was amazing! We requested to be placed on a top floor and we were, with a breathtaking view from either of our balconies! It was impeccably clean and very spacious! The layout was great, as we could come together in the living room, kitchen area and balconies, but allowed for privacy in separate bathrooms and bedrooms. It was a great fit for our family, but would also accommodate a larger family or separate couples. As for the Royal Sands Resort and Spa....I cannot say enough good things about this place and the people who are on their staff! The staff is unbelievable! We never encounter one person who was not extremely friendly and seemed genuinely glad we were there. They are there to make every aspect of your trip memorable. Everyone was so attentive to any need we had and as helpful as could be! We enjoyed the pool and beach area (both VERY clean), the spa, and we found souvenirs in the store and any grocery items, and such, in the market on the main floor. The restaurant had a nice selection when we chose to eat in there or they will also deliver poolside, to the swim up bar or right to you on the beach! The sports bar had a friendly atmosphere to watch the Packers game on a Sunday afternoon! When we ventured out, we took full advantage of having our day excursions planned for us! All the arrangements were made, with no problems at all. The resort is within walking distance of a very nice mall and several other restaurants. One day we even took advantage of bikes that the resort has available, and enjoyed a family bike ride. I would HIGHLY recommend staying here and letting Bill take care of everything for you and your family. We can't wait to go back! :)"
    Guest: Julie P. Date of Stay: December 2016 Review Submitted: January 19, 2017
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