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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Other areas nearby to Cancun:

Recent Cancun reviews

  • Great place!

    "This is the second time staying at the Cancun Plaza this year. This room was far more nicer then the last one. Everything was brand new and quite a bit of room. I will be booking this room again in the future. Highly recommend."
    Guest: Stuart H. Date of Stay: December 2016 Review Submitted: February 1, 2017
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  • Graduation Trip for Grandaughter

    "I took my daughter and two granddaughters to Mexico as a graduation gift. We all had the vacation of a lifetime. The check-in process was easy and informative, the room was great and the food was super. Mary was very helpful throughout the process. We had some air connection difficulties and Mary contacted Moon Palace for us and let them know of our delay. I would recommend Moon Palace to everyone and would also recommend booking through Mary. Your trip will be memorable if you do. Thank you Mary!"
    Guest: A guest from Adel, Iowa Date of Stay: March 2016 Review Submitted: September 26, 2016
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  • Great vacation for our family of 6

    "Extraordinary service from the owner Nice location, very friendly staff, restaurants are good but the Italian one needs a bit more flavour Very clean Great evening shows especially the Broadway show and Circus Need improvements: - shade area to lie down - entertainment crew must eliminate allusions to guns and bazooka in their performances with all tragedy happening internationally Thank you"
    Guest: Nicolas B. Date of Stay: July 2016 Review Submitted: August 2, 2016
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  • Beautiful place with a great view and wonderful location...once we made it to the correct unit...

    "I even wrote "please confirm we will have the room pictured and described in this listing," in the special instructions area when I booked the room, because I noticed someone else did not stay in the exact listing they had reserved. Prior to even making it out of the states, Sam tried to switch us to a 2 bedroom rental instead of the 3 bedroom. I said that will not work, so he confirmed we would have the 3 bed. Upon our arrival, we had the 2 bedroom! Other guests were in the rental that I had reserved on VRBO so YOU be the judge of how this happened...i'm guessing it was no mistake (as Sam tired to say) given our previous phone conversations. This was very frustrating and inconvenient but fortunately we were able to have the 3 bedroom the next day...once the other guests had vacated. I don't know why people can't just be up front and honest. The rental manager is very nice and helpful, but barely speaks English and we barely speak Spanish, so if you're like us you may want to polish up your Spanish skills! She did everything she could to accommodate our needs, however. Like I said the 3 bed rental is beautiful with everything we needed, including a great sound system that we may or may not have got a little too loud with! The kitchen was great with mostly everything we needed to be self sufficient. Plenty of seating for us (4) and great views of the ocean from a wrap around balcony. This was our first time in Cancun and it seems like a great location. A large mall with a full market is directly behind the complex, with a bus stop out front to take you to the mini downtown area which was only a couple minutes away. We went during a slower time period for Cancun I think...mid January...and unfortunately we had more mild temps, but we still had a blast and if we were somehow guaranteed the 3 bedroom unit, we would absolutely come back. Be sure to book a snorkeling trip on one of the large sailboats from the activity centers, great way to meet lots of people and it takes you over to Isla Mujeres! Great rental for the price - Thanks"
    Guest: Sean W. Date of Stay: January 2017 Review Submitted: January 16, 2017
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