This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Isla Mujeres reviews


    "We recently stayed 5 nights in Teresa's beautiful home on Isla Mujeres. Teresa was fantastic immediately confirming our accommodation and forwarding very detailed information regarding how to access the island and all the information we would need regarding code for accessing her house on arrival, golf buggy hire, local restaurants, tours etc. We had no trouble arriving at and entering the house which was in pristine condition with everything you could possibly want to spend your stay there. We opted not to have the maid service as travelled with three young adults. Cannot describe how wonderful this house is and the fantastic ocean view you have from main living areas and main bedroom. The photos on the site are true although maybe they do not truly convey the beauty of this spot. As there were six of us in our party we only hired a golf buggy for one day just for the experience but used the local taxi services which were plentiful and inexpensive. If you are happy with your original taxi driver he will most likely be happy to give you his number should you require his services again. This is probably worthwhile as although the taxis circle around Punta Sur it is away from the main town center - which we really liked.... Would recommend this beautiful house without reservation. One point to make is the three bedrooms all have queen size beds so if travelling with any single people as we were, we had to have adult children share beds. When we arrived we had a problem with the conditioner in one of the bedrooms. Teresa immediately arranged for this to be replaced with a new unit whilst we were there. Cannot fault this property or the service here. Definitely a highlight of our holiday in Mexico. Isla Mujeres also top of our list....."
    Guest: Lyn W. Date of Stay: April 2016 Review Submitted: May 21, 2016
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  • Perfect Family Vacation

    "Let me start out by saying our family of 4 undeniably thought this was one of THE best vacation we have taken together!! Prior to arrival and upon arrival, Beto, the house manager was phenomenal. He had a golf cart ready and waiting for us, scheduled our snorkeling, deep sea fishing and our private chef to come and cook right at Casa Cristal! Beto was full of information about the island and was able to get us great deals directly through people he personally knew on the island, as well as recommendations on restaurants and sites. Casa Cristal itself was very spacious and accommodating. All the wonderful reviews about the house were spot on! It's truly one of the most beautiful homes on the island. We enjoyed having our own kitchen to cook in and our own pool to come back and relax in. The view of the island and water are amazing from all angles just as the reviews say! We're a family from Minnesota and were well aware there maybe an insect or two (we have plenty in MN), but NEVER encountered anything like some of the previous reviews that stated it was "ant infested". If you keep your food properly stored you should have no problems with insects! Would definitely visit Cristal again, beautiful place! Beto made our experience top notch, big KUDOS to him! Thanks again for a wonderful trip!"
    Guest: Ginger H. Date of Stay: December 2015 Review Submitted: January 4, 2016
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  • Fantastic!

    "This condo is great! THE PROS: 2 king size beds 2 bathrooms, both with great walk-in showers complex is very well thought out - you don't have much noise from the unit above or next to you & there's great attention to detail - the space is well used well stocked with kitchen supplies, paper products, beach towels, etc washer and dryer plenty of space by the pool (and we were there in the busy season) quiet atmosphere - definitely not a party crowd the staff is always on site and very, very helpful - they are always doing maintenance and grounds-keeping but not in a way that's invasive there's a code for the door so we didn't have to worry about carrying a key walking distance to a beach restaurants is nice for lunch surprisingly good selection of movies through the cable TV (most have English subtitles) THE CONS: (these are very minor) the hot tub is funny - you have to push a button every few minutes to get hot water - so it was cool most of the time the back (2nd) bedroom lacks privacy (you can easily see in and out through the sliding glass door) the beach out front is small and not a swimming beach The complex houses 27 units and is very well thought out. This unit is on the 2nd floor on the north side of the building. The building is laid out in a way that you can hardly see or hear anyone from the other units when you are on your balconies. I was impressed with how well stocked everything was (laundry detergent, trash bags, cleaning supplies, hair dryer, extra pillows and blankets, cooler, beach towels, plastic cups for by the pool, etc) Drinking water is provided which is very convenient. I'd recommend renting a golf cart for your entire stay (the owner will arrange that for you) and have some groceries arranged to be in the unit before your arrival. If you have any issues during your stay, the staff is right there to fix it - we had a small problem with a light that they fixed same day. Also the battery in the safe died and it was changed within the hour."
    Guest: Emy Date of Stay: February 2016 Review Submitted: March 10, 2016
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    "My husband, I and our older son stayed in the penthouse for an incredible 6 days. It was immaculate, everything you could possibly want. What a view for your morning coffee!! Going back next year for 12 days....can't wait."
    Guest: Carol D. Date of Stay: February 2016 Review Submitted: February 19, 2016
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