This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Playa del Carmen reviews

  • Orono, MN

    "Can't say enough good things about Casa Callaway, the house and location would be tough to beat. The gated community and ongoing security presense (they stay in the background) was an extra bonus with our young children. Satuday nights with the music from the Riu next door was a little loud but it shut down by 11pm, no issues with this the other nights. However, what made our stay and overall experience truley great was the level service Diego (Maya Luxe property manager), Ara (house manager), Mireya (Cook) and America (Assistant) provided. Day or night they were always available to answer questions, help with whatever we needed, were never NOT smiling, the breakfast, lunches, mid afternoon sacks and dinners were outstanding. Cleaning crew did a great job and we hardly saw them while they were there. We've stayed in many higher end vacation rentals, the level of service we received and the overall experience they provided was the best we've had to date."
    Guest: David L. Date of Stay: March 2016 Review Submitted: May 16, 2016
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  • Terrific birthday getaway

    "I just returned from celebrating my 60th birthday with my partner and a friend at Luna Encantada in Playa del Carmen. I'm very glad we did, because we were all really pleased with Rich and Jackie's condo. The condo and the complex itself were very clean and carefully managed by a local property management company. Every other day, the condo was serviced and cleaned, beds made and trash taken out. We found the staff very friendly and helpful and they always seemed to be cleaning the pool area and making sure chlorine levels in the pool (the water was always clean) were adequate. Noise levels at the condo were never a problem, especially since all the windows are double-paned. The complex is really convenient to Quinta Avenida (half a block away) and everything it has to offer, but by all means, explore the other streets off QA and everything they have to offer for an even more authentic experience. There is a very convenient taxi stand right at the corner of Calle 6 and QA if you don't feel like walking. And the bus terminal is an easy 5 minute walk away. Rich was very helpful in providing information about getting to the condo, where to eat, things to do, etc. When I had questions, he was quite prompt in replying. If there were any downsides to staying here, we'd have to say that because there is a stretch of coral on the beach at the complex, it didn't really make it a great place to just go and jump in the ocean. It would have been too rocky. But getting to another smoother part close by was no problem. The extra sofa in the master bedroom and one of the guest rooms seemed unnecessary and blocked access to the balcony. It just made those spaces a bit awkward. And the patio also felt like it had too much furniture. More hooks to hang wet towels would be great. When we arrived, Hurricane Earl was just starting to hit south of the Yucatan in Belize. We got some of the outlying storms from it which stirred up a seaweed dump on parts of the beach at Playa. The smell was a little off-putting but we realized that it's just part of life in the tropics. The property owners along the beach were doing their best to remove it quickly, though. We would not hesitate to recommend or return to Luna Encantada."
    Guest: Brian L. Date of Stay: August 2016 Review Submitted: August 12, 2016
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  • Relaxing Getaway

    "This is the perfect location for a relaxing getaway in Mexico. The location is fantastic. The beach, restaurants, and shops are all within a few blocks walking distance. My family stayed in the corner penthouse suite. It was a great fit for three couples. We each had our own spacious bedrooms and bathrooms. The rooftop "Crow's Nest" was a sanctuary complete with a grill, hot tub, and shaded seating area with great views. I also appreciated that the unit was extremely quiet and squeaky clean thanks to Esmerelda, the housekeeper. I hope we can make this an annual trip!"
    Guest: Anonymous Date of Stay: December 2015 Review Submitted: December 29, 2015
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  • Best Place Anywhere

    "Corresponded with Sherry and got the condo for 11 days/10 nights. Have travelled to Mexico, Panama, and many other countries. The condo was, by far, the best I have ever stayed in. Has everything you need to make you stay as comfortable as possible. In addition, the grounds are fantastic and you are close to everything you need. Was a daily visitor to Starbuck's , 1/2 block away, for morning coffee and people watching, and also enjoyed afternoon tea there for more people watching. Great restaurants nearby. Had seafood or Mexican food every night except one. GREAT. Alex, of the management company, is one of the nicest persons there. She goes out of her way to make sure your stay is great. KUDOS Alex!!! The staff and security on premises also ensure your needs are met. Will definitely return. Thank you Sherry."
    Guest: Dave K. Date of Stay: August 2016 Review Submitted: August 28, 2016
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