This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Playa del Carmen reviews

  • Orono, MN

    "Can't say enough good things about Casa Callaway, the house and location would be tough to beat. The gated community and ongoing security presense (they stay in the background) was an extra bonus with our young children. Satuday nights with the music from the Riu next door was a little loud but it shut down by 11pm, no issues with this the other nights. However, what made our stay and overall experience truley great was the level service Diego (Maya Luxe property manager), Ara (house manager), Mireya (Cook) and America (Assistant) provided. Day or night they were always available to answer questions, help with whatever we needed, were never NOT smiling, the breakfast, lunches, mid afternoon sacks and dinners were outstanding. Cleaning crew did a great job and we hardly saw them while they were there. We've stayed in many higher end vacation rentals, the level of service we received and the overall experience they provided was the best we've had to date."
    Guest: David L. Date of Stay: March 2016 Review Submitted: May 16, 2016
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  • As advertised and truly a taste of paradise

    "This 2 bedroom, 2 baths unit at Xaman Ha is a beautiful unit with perhaps the best view in the 3 building complex. Extremely safe area within footsteps of the Cozumel ferry and shopping district. The employees at Guest Services, the swim-up bar (Robin), daily housekeepers and grounds crew were sincerely nice and passionate about customer service. Volleyball net setup on beach in front of complex, white sand and a beautiful sea. I would HIGHLY recommend this unit and hope to return soon. Thank you Ginger!"
    Guest: Michael K. Date of Stay: June 2016 Review Submitted: July 5, 2016
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  • Loved the Place and the Location, would go back to Luna Encantada again

    "My family were here for a wedding and we had a great time. the place was nice and things were clean. It was not perfect but the people that worked there we're really nice for the most part. Elevator was not working for the majority of time which could be a problem for elderly people. Could use a little more attention to details but overall really nice place. Make sure you get your beach chair reserved, this was a little annoying. Nice beach and nice place. We would go back!"
    Guest: louise t. Date of Stay: January 2016 Review Submitted: February 7, 2016
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  • Wonderful Condo, Wonderful Location!

    "The Condo met the expectations of the advertisements and pictures on the website. The owners' service was excellent. They provided us 8 pages of information, including contact information for a driver to and from the airport! There is a natural foods store and coffee shop (Ah Cacao) right around the corner. We walked to the beach and used the swimming pool daily. If you go, you must eat at Los Aguachiles! We will definitely return!"
    Guest: Gary S. Date of Stay: August 2016 Review Submitted: September 8, 2016
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