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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Playa del Carmen reviews

  • Nice property, well-located

    "Overall, we had a great trip. The condo was a nice fit for my family of 5 (plenty of beds and bathrooms). Plus, the location was nice in that it was an easy walk to the downtown area of Playa del Carmen. Additionally, it was only an hour drive from Chichen Itza (which I highly recommend visiting!), and there's a reserved parking spot, so you don't have to worry about finding parking elsewhere. The pool is quite lovely as well. The only thing that was a little disappointing is that the first day we arrived, the beach club next door was playing music so loudly it was rattling our chests. We asked them if they could turn it down, and they said they had a permit for a special party, so the music continued until 2am that night. We had a hard time sleeping. When I spoke to the management for the vacation rental, they said this was really abnormal and usually the music shut down at 6. And, all other nights, they were right. the music stopped at 6. What I was particularly impressed by was their customer service, however. When I contacted them about the problem and requested a night's refund, they obliged and then some. They really went out of their way to apologize, and do everything to make sure our trip was enjoyable in every other regard. It was really nice to work with a company who stood by their name so stoutly, and I very much appreciated their dedication to our good trip."
    Guest: Emily M. Date of Stay: November 2016 Review Submitted: December 8, 2016
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  • Fantastic!!!

    "Celebrated my birthday with 12 other friends and decided on a condo instead of separate hotel rooms The condo pool beach location were All awesome We had a corner unit right on the water I couldn't ask for anything better I'm planning to go in November and will forego my usual hotel and stay at El Faro"
    Guest: demetria l. Date of Stay: March 2016 Review Submitted: April 2, 2016
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  • Fabulous

    "We had a wonderful time over the holidays. Ginger is terrific to work with. The condo is beautiful...both the unit itself and the grounds. It is a short, easy walk to great restaurants. We definitely plan to return !"
    Guest: Lisa B. Date of Stay: December 2016 Review Submitted: January 3, 2017
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  • Xamen ha

    "Four Adult visited this property and we found every quite satisfactory.we liked the veiw of the Ocean -Beach-Pool and Cozumel Ferries.We liked the location as there were ample reasonably price restaurants nearby which offered fresh ,good food and drinks, We wer family close to groceries and had a pharmacy and convenience store close at hand. The unit was fairly upscale in price and a could have used a review before or arrival-- the barbecue was not working and was removed for our entire stay--- the pillows require replacing and the balcony table was plastic amd marked -- this could also be replaced. The maids were good and the property management eager to please. The blender was poor quality and broke down on our second round of banana daquies?? the hall lighting was very bright and entered the bedrooms --we solved this problem by unscrewing a couple of them.There was still plenty of Hall light for security purposes. These problems did not really interfere with our good time,but could be addressed by the owner."
    Guest: Larry M. Date of Stay: December 2016 Review Submitted: January 14, 2017
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