This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Playa del Carmen reviews

  • Great Condo by the beach

    "This condo was perfect! So close to the beach and the private rooftop patio was amazing! We spent many mornings enjoying the outdoor space with breakfast & coffee. My only feedback would be to stock the condo with essentials. Toilet paper, paper towels, detergent for the washing machine. We had 2 rolls of TP & 1 paper towels & nothing for the w&d so we had to buy a lot of that stuff. The condo is gated & guards are friendly; we felt very safe. This condo is very close to La Cuevo del Chango, one of our favorite little restaurants! Thx Laura!"
    Guest: Elana A. Date of Stay: September 2016 Review Submitted: October 1, 2016
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  • Nice Property -- remote location

    "The unit that we rented was spacious, clean, and well-appointed. We were especially very happy with the ocean view and the large closets. The beach was fantastic, as was the pool. It could have been a perfect week. However, we were not prepared for how remote we were. There is nothing within walking distance; not even a bus stop. No groceries, no ATM, literally nothing. With five people, we spent $50/day on taxi fare getting into town for meals, groceries, etc. I would highly recommend renting a car. Also, there were little annoyances with the appliances. The washer/dryer combo came with no instructions, the iron did not work, nor the blender. There is really no assistance, you're basically on your own. We checked-in on Saturday and did not see a representative until Monday. Even calling a cab could be a pain, because we needed a 5-passenger and even with Spanish speakers in our group it often required a 20-minute delay when the wrong car would first appear. TIP -- if you have them purchase groceries for you in advance be prepared to pay in cash. We didn't expect that and so were nearly out of cash one day after arrival! And if you buy groceries, go to the Mega and NOT the WalMart. We have a 50-minute line at WalMart when we bought groceries. Mind you, if we had known these things in advance it could have been a very good trip. We would have brought much more cash, we would have checked all the appliances the first day and resolved the issues immediately rather than constantly discover problems at the last second, and we would have been mentally prepared for being on our own with no service desk to assist. If we had been prepared we would have been able to concentrate on the beautiful beach and surroundings."
    Guest: David G. Date of Stay: June 2016 Review Submitted: June 28, 2016
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  • Best Place Anywhere

    "Corresponded with Sherry and got the condo for 11 days/10 nights. Have travelled to Mexico, Panama, and many other countries. The condo was, by far, the best I have ever stayed in. Has everything you need to make you stay as comfortable as possible. In addition, the grounds are fantastic and you are close to everything you need. Was a daily visitor to Starbuck's , 1/2 block away, for morning coffee and people watching, and also enjoyed afternoon tea there for more people watching. Great restaurants nearby. Had seafood or Mexican food every night except one. GREAT. Alex, of the management company, is one of the nicest persons there. She goes out of her way to make sure your stay is great. KUDOS Alex!!! The staff and security on premises also ensure your needs are met. Will definitely return. Thank you Sherry."
    Guest: Dave K. Date of Stay: August 2016 Review Submitted: August 28, 2016
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  • Comfortable and beautiful

    "I was nervous to book a place I'd never seen, especially a condo where so many things could go wrong. We picked PDC as a spot to bring our two adult children and our 7 year old for all the obvious reasons. The question was: how do we all stay together? I obsessed over finding a three bedroom condo with a pool on the ocean. In fact I basically obsessed so much that places in my top 5 were getting rented. Luna Encantada looked great and we just decided to go for it. First, booking through Susan was basically booming through the US. It was a concern that we would show up and something wouldn't be right or there would be a bait and switch of some sort. But the booking was easy and simple and perfect. Second, the location of the condo right on the water is no joke. I'm typing on my phone from the balcony looking over the pool and listening to the waves. It seems like a small pool in the photos compared to the mega resorts but it's quite large and was perfect for our 7 year to run back and forth to the beach. The water is 3.5 feet deep all around. There are 17 people in the pool right now (most of the last two weeks there have been 0-4 people in the pool). We are one third of a block to 5th street and all restaurants and shops and about 3/10s of a mile to Walmart for all groceries. It's a 70 peso cab ride back with a full load. The staff at the condo is friendly. The AC blows cold. The Wifi is pretty strong (spotty at times). Some people complained about no American TV. We signed into our Netflix account on the smart TV on day 4 or 5 and that gave us some veg out time. The beds are all comfortable. Both bathrooms are great. This place is well worth the cost and I can't imagine staying anywhere else. In fact, I can't imagine vacationing anywhere else. I'm a little sad to be heading home at this point but I suppose we gotta get back to work to pay for the next trip, A couple of additional notes: 1) with our 7 year old we would probably get a ground floor room next time to walk out to the pool. 2) other than using the gas grill and a couple of times with the kids in the hammock we didn't use the penthouse deck that was so important to me. 3) there are several unrelated families here who seem to know each other from previous trips and I really like that. The 7 year old found another little girl to play with and, as that is one of our biggest challenges on vacation where adults want to just relax and she wants attention, that had been great."
    Guest: Jude E. Date of Stay: July 2016 Review Submitted: July 13, 2016
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