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Recent Playa del Carmen reviews

  • Nice Property -- remote location

    "The unit that we rented was spacious, clean, and well-appointed. We were especially very happy with the ocean view and the large closets. The beach was fantastic, as was the pool. It could have been a perfect week. However, we were not prepared for how remote we were. There is nothing within walking distance; not even a bus stop. No groceries, no ATM, literally nothing. With five people, we spent $50/day on taxi fare getting into town for meals, groceries, etc. I would highly recommend renting a car. Also, there were little annoyances with the appliances. The washer/dryer combo came with no instructions, the iron did not work, nor the blender. There is really no assistance, you're basically on your own. We checked-in on Saturday and did not see a representative until Monday. Even calling a cab could be a pain, because we needed a 5-passenger and even with Spanish speakers in our group it often required a 20-minute delay when the wrong car would first appear. TIP -- if you have them purchase groceries for you in advance be prepared to pay in cash. We didn't expect that and so were nearly out of cash one day after arrival! And if you buy groceries, go to the Mega and NOT the WalMart. We have a 50-minute line at WalMart when we bought groceries. Mind you, if we had known these things in advance it could have been a very good trip. We would have brought much more cash, we would have checked all the appliances the first day and resolved the issues immediately rather than constantly discover problems at the last second, and we would have been mentally prepared for being on our own with no service desk to assist. If we had been prepared we would have been able to concentrate on the beautiful beach and surroundings."
    Guest: David G. Date of Stay: June 2016 Review Submitted: June 28, 2016
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  • Fantastic place!!

    "I can't say enough about how wonderful this house is. We were a group of 8 and we stayed one week. The location was perfect. Literally on the beach. We enjoyed the small pool which had a view of the ocean. The house was well appointed without feeling uncomfortably fancy. It has everything you need. Highly recommend this house."
    Guest: kathleen z. Date of Stay: July 2016 Review Submitted: August 26, 2016
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