Feedback

This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Puerto Aventuras reviews

  • Absolutely the best family vacation EVER.

    "We visited Hacienda del Mar for our family vacation. There are no words strong enough to describe how perfect our vacation was! The location and decor are simply magical. Very comfortable and private; but safe and close enough to town for those who like visiting. The staff; mainly Carlos, Esme, Martin, Irlanda and of course Mimi were splendid! Always striving for perfection which they greatly achieve. The food and drinks were always amazing! We were 15 people in our party: 8 children ages 4-14 and 7 adults. Two of our guests had severe food allergies. The staff were very professional; at all times we were reassured that the proper security measures were taken so there was no issues. The kids were free to play and enjoy the amenities and at no time we were made to feel like they were a disturbance; quite the contrary! One night Martin was blowing bubbles to entertain the little ones during dinner, and Carlos was providing the kids with new toys. So sweet! And also the fantastic Mimi, always attentive and available to assist and ensure everything was perfect. The kayaks and boards, beach and pool toys were very appreciated. The view is absolutely stunning! Unfortunately the beach is quite rocky and we did not even attempt to go in the water in front of the villa. However, there is a beautiful beach about 5 minute walk in the sand from the Villa. Once we discovered this, the kids always wanted to go play in that area. We found the satellite TV was quite unreliable. Although we were not there to watch tv, we were happy that we had brought our own Apple TV as an alternative. Thanks to the staff at Hacienda del Mar, our family vacation will never be forgotten!"
    Guest: Sandrine Date of Stay: January 2016 Review Submitted: January 21, 2016
    View listing
  • AMAZING!!! Bernadette - New Jersey

    "This condo is beautiful and the pictures on the site and description are very accurate. It is even more beautiful in person. As soon as you enter the condo, you are in paradise. The views from the living room balcony/terrace amazing and you are transformed into vacation mode immediately. Then you walk into the MBR and more beautiful views. The kitchen is modern and has everything if you wanted to prepare a meal and not go out to restaurants to eat. There is also a grill on the terrace for your convenience. The property was very clean and well-maintained and Paula is the best. She made arrangements for me to have a cake at the unit when we arrived and I was able to surprise my husband for his birthday. She checked in with us and prior to arrival sent detailed information regarding activities, ground transportation, and anything else you would need. Also, in the unit, there is a binder with information on the area, restaurants that deliver, and activities. Paula was always available to answer questions, prior, during, and after my vacation ended. There are so many great restaurants in walking distance as this condo is in close proximity to the marina and every restaurant is there. We enjoyed the Pub, Hippos, Dos Chiles to name a few. You will find every culinary delight within walking distance to the condo. We didn't rent a car and managed to walk and see everything. I would totally recommend this property and look forward to returning next summer. Thank you Paula for a great and memorable vacation!"
    Guest: Bernadette P. Date of Stay: June 2016 Review Submitted: July 11, 2016
    View listing
  • Unforgettable Home Sweet Home Away from Home!

    "Casa La Roca in Puerto Aventuras is an absolute dream. Our family of eight decided it had been far too long since we had gotten away from the day-to-day together, so we began to plan our trip. We came across both Casa La Roca and Casa Mariposa and originally intended to book Casa Mariposa, but it happened to be booked for the timeframe we were looking to come...and are we ever so glad that it was because Casa La Roca was over-the-top in the most "is-this-real-life" ways. From the moment you arrive, service is over the top. Edwardo and a few other gentleman greeted us and immediately started helping us carry in our luggage and groceries - they even started putting all the groceries away! It only took one step into the house for my Mom's eyes to fill with tears; if that doesn't tell you how breathtaking this home and location are, I don't know what would. Your eyes are immediately drawn to the floor-to-ceiling windows at the center of the home that show off expansive views of the Caribbean Sea and the private infinity pool. Each of the bedrooms have beautiful en suite bathrooms, stunning ocean views and lovely privacy. We woke up to the sunrise peeking through our curtains each morning...you won't want to miss the sunrises - the house is in the most prime location for them and there is something about watching the sunrise here that makes time stand still. Daisy cooked breakfast for us each weekday morning we were there and every meal was unique, fresh and delicious. Daisy is an absolute pleasure - we wanted to take her home with us! ;) We also had Daisy and her Sister cook us a homemade, authentic meal for dinner one night and I highly recommend this experience. The gentlemen who showed up every morning to clean and refill the pool were always pleasant and not at all intrusive. We were able to kayak and snorkel right off the rocks behind the house and spent the majority of our time at home as ALL of us wanted to squeeze as much time out of this beautiful refuge for our souls as we could. Any inquiry we had was answered promptly by Edwardo or Melodie - they are both superb to work with! Melodie was extremely responsive through our whole planning / booking process and I highly recommend booking through her. We used the sound system inside and outside every day - reggae jams filled our days by the pool and our evenings cooking dinners together in the kitchen. Casa La Roca was a dream getaway for us...we can't wait for next time! Our deepest love & graditude"
    Guest: Britt Joy Date of Stay: January 2016 Review Submitted: January 19, 2016
    View listing
  • paradise

    "What a perfect respite from the eastern Canada winter! The Mayan Riviera is bliss; the Mayan Riviera plus Casa Med is paradise. This beautiful, well-laid-out, perfectly maintained home was just right for our two families: four adults and four kids (ages 7 and under). Both upstairs rooms and one downstairs room have big ocean views, and all rooms have bathrooms. The kids wanted to be in the pool pretty much constantly. The staff were super friendly and helpful. The on-site manager greeted us with chips, guacamole, salsa, and beer. The house cleaner even made an emergency trip to our place late at night to give us fresh sheets for one of the kids' beds. Though I never met the US-based manager, Britany, in person, she was warm, friendly, and always super responsive to any questions we had. We hope to return to Casa Med one day!"
    Guest: Heather M. Date of Stay: February 2016 Review Submitted: March 16, 2016
    View listing
Sponsored Advertisement