Feedback

This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Other areas nearby to Tulum:

Recent Tulum reviews

  • The Big Chill Vacation 2016!

    "This is the 4th time I've stayed at this property, & while every time is wonderful in every way, this time was just amazingly PERFECT! The house is always kept up so well on a daily basis by Amado & Inez (caretakers - you couldn't ask for friendlier people!). From taking a dip in the pool to snorkeling in the bay, there is nothing better than this property for the view, location, & amenities offered! I HIGHLY recommend staying here. I know we'll be back as soon as humanly possible :)"
    Guest: Violet Date of Stay: April 2016 Review Submitted: May 5, 2016
    View listing
  • Relaxing HOME, GREAT food and best beach in the area

    "This house lives like a home! The service provided by Mirna and her husband in cooking and cleaning should not be missed! I wanted to bring Mirna home with me. I have never had a vacation where I looked forward to the meals as much as this other than when I went to Italian Cooking School! The value of having the meals at home is incredible. We walked the beach every day and felt that our location was the best actual beach/sand in the bay area. We had Mirna cook a late breakfast and an earlier dinner and snacked at lunch. You can pre-order groceries to be delivered to the house. There is a man- Cesar, who you can arrange to pick you up at the airport and drop you, which I highly recommend. It's not a bad walk on the beach to town if you need to pick up extras at the grocery. The house is well thought out for privacy and sound. Pick up your alcohol needs on the way from the airport and you're set! I will go back to this house in a heartbeat. Bedrooms are spacious and comfortable."
    Guest: Susan T. Date of Stay: March 2016 Review Submitted: March 14, 2016
    View listing
  • Amazing stay!

    "Came here to celebrate my best friend's bachelorette party. Location is great and just a 20 minute drive into the downtown Tulum area. Would highly recommend renting a car and driving around because we did get ripped off a few times with taxis. The property itself is wonderful, with all necessary amenities and you can't beat waking up to the sunrise every morning and falling asleep to the sound of waves. Daisy and Armando are amazing, and incredible cooks. Definitely have them make huevos rancheros- one of the best meals we had during our trip. They were extremely helpful as was Monica, the property manager. There is a great seafood shack right by the casa with delicious ceviches, tacos, etc and very reasonably priced. Casa Dena is very spacious and there's lots of spots to lounge and relax, including the amazing roof! Can't wait to come back."
    Guest: Wendy Date of Stay: February 2016 Review Submitted: February 23, 2016
    View listing
  • Would visit again!

    "In the past few times our family went to Akumal, we stayed at Las Casitas but couldn't book a unit this time. We picked Casa Solymar based on the reviews - it looked classy and had three bedrooms and was walking distance to the main beach. The villa was a little set back from the road and had a lush garden. It was spacious with a great view, and everything was clean. The kitchen was well stocked and even had some oil and spices. The pool was a lot bigger than we thought, a great size for our family. We swam in it a few times a day. It was clean and not over-chlorinated. The villa provided an electric cart which was helpful when we made several trips to the grocery store or decided to go to Yal-ku which was a long walk away. We didn't think it was such a plus point when making our reservation, but it was really a nice convenience. The bedrooms upstairs were a little warm in late March. My bedroom had a faulty AC unit and never cooled down. When I contacted the manager, Monica Estrada, she sent someone to look at it right away, and the AC was replaced that very day. Monica was very helpful. Due to passport issues, I had to arrive two days later than my family and she arranged additional airport transfer. Every time I emailed her, I received a reply right away. Please be aware that the wifi connection doesn't reach the upstairs bedrooms. The beach is very rocky so you can't go swimming there. The view, though, is spectacular. On very windy days, the salt spray can get 100 ft right up to the windows. When we stayed at Las Casitas in the past, we used to tip the housekeeper every day whatever we liked. Here at Casa Solymar, the guest book said to tip the housekeeper and gardener 15% of the cost of the rental. We also felt that being asked to tip the gardener is quite unusual. Shouldn't the maintenance of the pool and garden be factored into the cost of the rental? The villa management should have asked for the rental + 15% upfront instead. The tipping request and amount felt like a hidden fee. Tipping should be optional. We did tip the staff because we wanted to, but didn't tip the 15% and felt guilty that they might not have been paid their fair share. But paying them is the responsibility of the management, not the guests. All said and done, Casa Solymar is a solid five stars and I would go back for a visit. Thank you, Monica, for making our stay a lovely one."
    Guest: Lin Y. Date of Stay: March 2016 Review Submitted: June 27, 2016
    View listing
Sponsored Advertisement