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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

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Recent Tulum reviews

  • Believe the Hype - A Perfect Vacation

    "I booked this amazing home for 4 couples. The owner, John, encourages telephone contact for questions, and I took him up on it - unbelievably responsive. I texted John with questions ranging from transportation logistics to tips on restaurants to groceries, etc. He called me back immediately after each text. Two of his many tips: 1-buy your liquor, duty free, at the airport - much cheaper and better than in town. 2-Send John a grocery list of essentials/mixers/snacks, etc, and he will have the house stocked for you. Transportation - We got a round trip Shuttle ride ($185 R/T+tips) through USA Transfers (Not "TRANSFER USA" - different company) I've used USA Transfer 6X now. We immediately had the driver stop at a local gas mart for beer for the ride; much cheaper to do it that way than pay for a prestocked cooler. I did a lot of research on a shuttle v. renting a car, and John was helpful in this as well. There are lots of cabs local to Villa Escapar, it's only a $12 taxi to Tulum, and we saved a lot of $ and aggravation by not renting a car. The House - I'm not sure the pictures here actually capture how beautiful the house is, and how breathtaking the views are. The house is big enough so that we could all have our own space, yet still intimate. I had the primary master bedroom, and the sunrise from our panoramic window was exquisite. Luisa and Manuel - impossible to adequately state how perfect they made this trip for us. John had noted that they would be as present or absent as we wanted, meaning they could simply do the housecleaning, or they could do all the cooking and keep bringing us cold drinks. We chose the middle. Luisa cooked us 6 dinners and 7 breakfasts - all authentic Mexican/Mayan dishes per our request. Her cooking is amazing, the food fresh and plentiful. We also requested her guacamole every day at 3:00. There is an extensive list of what she can cook, although we told her to cook whatever she wanted for a few nights. Manuel made daily runs for whatever we needed, and the two of them kept the house/grounds/beach immaculate. They are also two of the most hardworking and friendly people around. Luisa doesn't speak English - at all - but it was never a problem. The beach is pristine. Going in the water requires water shoes - believe it! Try out the awesome new beach bar at O Tulum, just 100 yards north. They also let us use their bikes for free! As one of my friends said, "Best. Trip. Ever!""
    Guest: John P. Date of Stay: February 2017 Review Submitted: February 20, 2017
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  • Best place to stay in Tulum!

    "José's house is incredibly beautiful. He's a great craftsman and a wonderful host. The house had everything we needed and more. It was convenient to town and the beach when we wanted to leave.. though we had a great time hanging out at the house and the pool as well. José recommended a bunch of great local spots for us that were all amazing. He was accessible, knowledgable and kind. We can't wait to return!"
    Guest: Dana G. Date of Stay: February 2017 Review Submitted: February 15, 2017
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  • A perfect place to spend the holidays with a big family

    "We had high hopes for a great family vacation. There are 17 of us so finding just the right place was very important. Hacienda Caracol met the challenge and exceeded all of our expectations.....truly a 10 on a 10 scale. We used all 10 bedrooms (and loved that they all had private bathrooms) with our group. Equally important to us was the wonderful layout of the living space.....a very nice flow from the house to the outside sitting/dining space.....to the pool area and then on to the beach. Perfect. It is also good that the house is located on a bay protected by a reef, which makes the water calmer and just perfect for our grandkids. Another excellent bonus for the house is the chef/cook and the other staff always present and willing to help. The chef helped us plan our our meals and then took care of everything from there.....shopping, prepping, cooking and cleaning.....and the meals were always excellent. We'd go back again without question."
    Guest: Tom W. Date of Stay: December 2016 Review Submitted: December 30, 2016
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  • Absolutely wonderful! Had everything you could possibly need and felt very safe!

    "Kim's apartment was awesome. She provided everything you could need for a very enjoyable vacation. The apartment is in a perfect location, placed right between the town and the beach. We rented bikes and were able to bike everywhere! The apartment was very clean and felt very safe. Our first morning there the property manager Daniella came to greet us and made sure we had everything, and even drove us to get our bikes! She was super friendly and gave us tons of restaurant recommentions which were all fabulous! The apartment complex always had lots of parking spots and places for us to lock up our bikes, and with the 24/7 security guard we never worried about our stuff. This place was wonderful for our vacation with friends, lots of space, awesome pool and so well decorated! Perfect place for an enjoyable and fun vacation!"
    Guest: Tiera S. Date of Stay: December 2016 Review Submitted: January 7, 2017
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