Feedback

This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Quintana Roo reviews

  • Villa Torres March 2016

    "Lyn, Thanks for your follow up. We had a fabulous time. Villa Torres was perfect for our family. The house was clean and well maintained. Laurel was great she answered all our questions and we appreciated her help. Your home is beautiful and the rooftop hammocks and views were awesome. A favorite for our grand kids. We already are talking about coming back. We also loved Carlos opening up Coconuts and giving them to us for fresh coconut water. Villa Torres is a 5 star in our book!"
    Guest: Rick M. Date of Stay: March 2016 Review Submitted: March 16, 2016
    View listing
  • magical

    "Our family, , group was twelve adults two of which were teenagers , and one toddler, normally when we vacation in mexico we stay at all inclusive resorts this time we decided to stay in a home, this turned out to be one of the best vacation decisions ever made. when we arrived, we were greeted by Udi the property owner and his staff, Udi had prepared a wonderful pitcher of margaritas and Philomena had made amazing guacamole. we all began to get acquainted with the house and property everything was perfect, no complaints, everything was clean, the beds were very comfortable, the layout of the villa is very organized and works for everyone, the views from every window are breathtaking! We were fortunate to be there during the nesting and hatching of sea turtles an experience our whole family is still talking about and will never forget! our teenagers and the rest of us enjoyed the kayaks and, Early morning walks on the beach, late evening walks along the beach whether we were all together as a group or just taking time alone, it was a very relaxing and thought provoking experience. It was also wonderful coming into the home everyday to Philomena's guacomole and pico de gallo also finding that every need we possibly had was taken care of by jorge' and xavier, we hardly ever saw them but somehow they kept everything perfect. Our concierge Ali, was so nice and accomodating he answered every phone call i made to his phone no matter the time and accomodated our every wish, he arranged for a deep sea fishing trip that was awesome! We had three dinners and two breakfasts prepared by chef and his crew, everything was delicious, we also had special requests for dishes he had no problem making and they were great. I can't say enough about the staff, chef and, the property everything and everyone exceeded our expectations, if you are contemplating choosing this property for a vacation, our family would all agree you won't be disappointed. Best part of the trip, our family being together in this magical place. Worst part of the trip, having to go to sleep."
    Guest: Julie and glenn Date of Stay: July 2016 Review Submitted: August 3, 2016
    View listing
  • Fabulous location and perfect accommodations!

    "I have stayed at Luna 5 times. It is a perfect place to stay while in Playa del Carmen. The condos are beautiful--always impeccably clean and well maintained. The proximity to the beach can't be beat, and you can walk everywhere. The management company is responsive to any need or concern you may have. Booking is easy, communication prior to the rental is wonderful and I recommend taking advantage of the concierge service. The beach attendants while staying are also a great plus. This place is perfect for a girlfriend get away, couples or families."
    Guest: heather h. Date of Stay: October 2015 Review Submitted: October 20, 2015
    View listing
  • Perfect Family Vacation

    "Let me start out by saying our family of 4 undeniably thought this was one of THE best vacation we have taken together!! Prior to arrival and upon arrival, Beto, the house manager was phenomenal. He had a golf cart ready and waiting for us, scheduled our snorkeling, deep sea fishing and our private chef to come and cook right at Casa Cristal! Beto was full of information about the island and was able to get us great deals directly through people he personally knew on the island, as well as recommendations on restaurants and sites. Casa Cristal itself was very spacious and accommodating. All the wonderful reviews about the house were spot on! It's truly one of the most beautiful homes on the island. We enjoyed having our own kitchen to cook in and our own pool to come back and relax in. The view of the island and water are amazing from all angles just as the reviews say! We're a family from Minnesota and were well aware there maybe an insect or two (we have plenty in MN), but NEVER encountered anything like some of the previous reviews that stated it was "ant infested". If you keep your food properly stored you should have no problems with insects! Would definitely visit Cristal again, beautiful place! Beto made our experience top notch, big KUDOS to him! Thanks again for a wonderful trip!"
    Guest: Ginger H. Date of Stay: December 2015 Review Submitted: January 4, 2016
    View listing
Sponsored Advertisement