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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Quintana Roo reviews

  • Wonderful, beautiful place.

    "Beautiful place! Everyone was helpful. Condo was wonderful."
    Guest: Kelly V. Date of Stay: March 2016 Review Submitted: April 2, 2016
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  • Family Vacation

    "My family stayed here (2 adults and 4 kids ages 9,6,4 and 2) and we had a great relaxing week. The house is exactly as described and really quite spacious. The rental rate is only slightly higher than the neighboring property with 13 units, but you get so much more at casa cielo (more space, private pool etc). A previous reviewer said the water pressure was low, but I didn't feel that it was inadequate at all. The onsite caretaker Lucio was readily available and very friendly. The house is on a property that is shared with another house. Casa Cielo is set back on the property, but from the pool and outdoor sitting area you can still see the ocean. As well it is protected from the ocean winds, which were gusting quite a bit when we were there. The beach was good for the kids. There is a rock wall which holds the sandy area from washing away, and there is an easy entry area for when you want to go in the water. There were small waves while we were there, while the rest of the area was experiencing red flag days. We snorkeled in a few areas but found the snorkeling to be the best right at casa cielo. There is a gentle slope in the underwater terrain, and minimal current. The house is just outside the town of san miguel which makes for quick drives into the city for dinner. There are a few restaurants within walking distance that serve standard mexican fare (tacos, quesadillas etc) and "american standards (burgers, fries etc). Although the owner recommended renting a vehicle, I would suggest that if you are a big family, you should avoid renting a van. In the end we payed double the Expedia rate in canadian for the week. That is the most I have ever paid for a rental. We would not have paid nearly that much in taxis. The island is set up for the cruise ships so a lot of places close at 5pm. In comparison to other places I have traveled in mexico (playa del carmen, akumal, puerto vallarta), I found cozumel to be on the more expensive side."
    Guest: KFR Date of Stay: March 2016 Review Submitted: March 17, 2016
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  • Nicest vacation ever!

    "What a paradise! My young adult son and I rented Caphe Ha over the Christmas/New Years holidays, and we had the absolute pleasure of staying there for two whole weeks. (We definitely could have stayed longer; in fact, I'd like to still be there, right now!) The compound was perfect: beautiful landscaping, neat as a pin everywhere you look, nice bathrooms, great beds, plenty of air in the bedrooms for cooling off at night, gentle waves, warm water, warm air, sandy beach, coconut palms, and everything you could possibly need to relax, walk the beach (by the way, you can walk for miles in either direction and never see another house, or even another person!), lie in the sun, body surf, or explore the surrounding woods. When I first booked the house, Guy (the owner) suggested that I "hire" Manuela (the caretaker) to do our cooking for us. I was reluctant, simply because I'm a fairly good cook, plus, I really enjoy going to the market in various countries and investigating the local produce, etc. So I politely said "yes" to our first couple days at Caphe Ha, saying that I would take over as soon as we could make it out to the mercado. WOW! After our first meal, we were begging Manuela to cook for us! She's fantastic! Not just "adequate," or even "good, " but superior in every way. We don't eat chicken, beef or pork (but we do eat fish and seafood), and we stick to relatively a healthful diet, and Manuela was completely accommodating. So fresh, and so incredibly delicious. At one point, we had some minor trouble with our rental jeep (a part of the fender was coming loose), and we asked Roberto (the other caretaker) if we could borrow a pair of pliers. Instead of merely handing us the tools we needed, he insisted on helping us, and before we could even protest, he was under the car, doing the entire job! He could not have been kinder! Both Manuela and Roberto, and the other couple who assist at Caphe Ha, Maria and Haviere, were some of the gentlest, sweetest, kindest, most lovely people we've ever had the pleasure of meeting. And the dogs! We're "dog people," to be sure, and having three adorable dogs on the property made our vacation even nicer! Whenever we'd strike out on a beach walk, two of the dogs (Diana and Negra) would come bounding out and accompany us! It was so fun. And the third dog, Yuma, is the sweetest, most sincere dog you could ever meet. We loved ALL the humans and dogs we encountered at Caphe Ha, and we can't wait to return for a "reunion!""
    Guest: Denise, Grant and Seth Date of Stay: December 2016 Review Submitted: January 14, 2017
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  • The property at Laguna was beautiful!! The condo was better than we thought!

    "Mark was very helpful and timely on his response. Gabby, the manager was super helpful and kind. The pool was beautiful and felt private even though it is shared the others didn't use it. The beach is super close and so is the marina with several bars restaurants and shopping with excursions too. We loved it! Also the golf cart was handy to run to the super market and marina. We loved the kayaks too and used them daily with no extra charges. This condo is beautiful! The roof top deck was nice, a BBQ grill was great! We wish the hot tub worked but it was the least important!! Overall we would definitely stay again!! We loved seeing the dolphins daily at the marina!! Thank you Mark!! We miss it already"
    Guest: frozen family Date of Stay: December 2016 Review Submitted: January 8, 2017
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