"We booked the house for my family of 11 (four couples, three children ages 1, 2, and 5 y/o) and had a really lovely time. The location was excellent; set on a quiet street just off the beach but a relatively easy walk into main shopping streets. The beach is clean and there was more than enough room for us to take the provided beach chairs and spread out. The water was safe enough for the older children to swim and although several days had semi-rough surf, the beach slopes out so gradually that they could easily get beyond the breakers. Lots of people walking along the waveline but nothing intrusive.
During the registration process, Matt and Deborah did a fantastic time accommodating a few scheduling changes and being very responsive. We arrived in two groups and Deborah met the first right away. Some of us used the recommended transportation shuttle and they were on time, easy to find, and comfortable. It was more difficult to know who to call once we arrived and several of the provided numbers went to message machines that weren't returned or just rang. When we did get Deborah's cell number, however, she was very responsive and also answered emails quickly. I would recommend confirming those contact points early on.
The house itself is fairly dated, or at least used, and could use updating and some repairs. In general, things were in good working order although the hot tub was non-functional (likely for months per the guest book) and the BBQ would not stay lit for any extended period of time. We went out a purchased additional glasses and a few other utensils but the deficiencies were quite minor. We cooked a majority of our meals and took taxis to buy food after arrival. I would recommend using the offered service for food to be purchased ahead of time. We did not do so and regretted it. Having a pool at the house was a major plus and a great transitional spot. For whatever reason, the pool cleaner came daily for the first few days but did not show up for the last several days.
Overall, I would recommend the house very much and we will certainly be returning to the neighborhood again. Excellent for families and a great introduction to the area."
Guest: Johannes v.
Date of Stay: April 2016
Review Submitted: April 20, 2016