Feedback

This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Phoenix West reviews

  • Great property

    "We stayed here two weeks ago to attend a wedding next door. Our party consisted of my family of 4 plus another couple. This condo was the perfect layout for our group. It was very well decorated and maintained. Very impressed with the soundproofing. Could hear very little from inside the condo with the doors closed. It was a perfect location with easy access to everything Orange Beach. Parking on the same level was great since we have a 6yo and a 9mo. We stayed here because of the lazy river, and it did not disappoint. There were always pool chairs available, despite the number of condos in the building. I was also impressed that the beach does not feel crowded, even though there are a lot of people there. The owner of the condo was very nice. She responded to every email very promptly. My complaints about the condo will be separated into two categories: Owner controllable: - No extra towels provided, so we had to do laundry every day (and we took our own beach towels). There was no laundry detergent provided. We had to buy it. - Only one tiny packet of dishwashing detergent provided, presumably for the final load on check-out day. We had to buy it to do dishes everyday. - No paper towels or extra toilet paper provided. We had to buy it. - No crib/pack&play or high chair. I understand many people will not have a need for this, but this is marketed to families, and as a hotel substitute. It should be made available. We wanted to fly to Orange Beach, but had to drive just so we could bring these things with us. I have stayed in other VRBO properties and had these provided. Not owner controllable: - This condo building does not have enough elevators. Expect to wait at peak times. We never had to take the stairs, but we thought about it. Thankfully this condo is on the 4th floor. - One of the days we were there had a thunderstorm come through. They closed the indoor pool due to lightning in the area. I completely understand closing the outdoor pool for lightning, but the whole point of having an indoor pool is to be able to use it during inclement weather. That made no sense. and the front desk did not have a good explanation. Overall, we would absolutely stay here again. I'm hopeful that my small concerns will be addressed, especially since the ownership recently changed. Even if the owner doesn't want to provide these things, it would be helpful for the renter to know ahead of time. If that happened, this would be a 5 star property."
    Guest: Leslie L. Date of Stay: June 2016 Review Submitted: June 22, 2016
    View listing
  • VERY Nice home away from home !!!

    "This unit was perfect! Very spacious, all the bedrooms have their own bath and kitchen was big enough to move around in without running on top of one another. Unit was very clean and well maintained. Parking garage on same floor is very convenient. Then there's the balcony......it was huge and fabulous!!!"
    Guest: Kristie B. Date of Stay: October 2015 Review Submitted: October 29, 2015
    View listing
  • Very spacious, nice and overall easily accommodates 6 adults plus kiddos

    "The condo was very spacious could easily put air mattresses down or pallet for children if your party was 6adults, Plus kids! Only down fall was the 4 elevators on check in out day! Need to leave early or you will wait 30mins- hour wait for elevators great views, beds were very comfy."
    Guest: ANNA T. Date of Stay: July 2016 Review Submitted: July 23, 2016
    View listing
  • Home away from home!

    "We love this condo! It feels just like home. The balcony view of the gulf is perfect and we enjoy every meal out there. Thanks to June & Sam for the perfect getaway! We will book here when in Orange Beach!"
    Guest: Juju Date of Stay: September 2016 Review Submitted: September 21, 2016
    View listing
Sponsored Advertisement