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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Phoenix West reviews

  • Great property

    "We stayed here two weeks ago to attend a wedding next door. Our party consisted of my family of 4 plus another couple. This condo was the perfect layout for our group. It was very well decorated and maintained. Very impressed with the soundproofing. Could hear very little from inside the condo with the doors closed. It was a perfect location with easy access to everything Orange Beach. Parking on the same level was great since we have a 6yo and a 9mo. We stayed here because of the lazy river, and it did not disappoint. There were always pool chairs available, despite the number of condos in the building. I was also impressed that the beach does not feel crowded, even though there are a lot of people there. The owner of the condo was very nice. She responded to every email very promptly. My complaints about the condo will be separated into two categories: Owner controllable: - No extra towels provided, so we had to do laundry every day (and we took our own beach towels). There was no laundry detergent provided. We had to buy it. - Only one tiny packet of dishwashing detergent provided, presumably for the final load on check-out day. We had to buy it to do dishes everyday. - No paper towels or extra toilet paper provided. We had to buy it. - No crib/pack&play or high chair. I understand many people will not have a need for this, but this is marketed to families, and as a hotel substitute. It should be made available. We wanted to fly to Orange Beach, but had to drive just so we could bring these things with us. I have stayed in other VRBO properties and had these provided. Not owner controllable: - This condo building does not have enough elevators. Expect to wait at peak times. We never had to take the stairs, but we thought about it. Thankfully this condo is on the 4th floor. - One of the days we were there had a thunderstorm come through. They closed the indoor pool due to lightning in the area. I completely understand closing the outdoor pool for lightning, but the whole point of having an indoor pool is to be able to use it during inclement weather. That made no sense. and the front desk did not have a good explanation. Overall, we would absolutely stay here again. I'm hopeful that my small concerns will be addressed, especially since the ownership recently changed. Even if the owner doesn't want to provide these things, it would be helpful for the renter to know ahead of time. If that happened, this would be a 5 star property."
    Guest: Leslie L. Date of Stay: June 2016 Review Submitted: June 22, 2016
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  • A Perfect Family Vacation in Orange Beach

    "Our family was very happy with our stay at the beautiful spacious 3 bedroom condo. We vacation every year for the past 20+ years and this was the best condo by far. The absolute nicest owner you could ask for. Great communication and he made things so easy for us to follow. I would highly recommend this condo to anyone! Thank You! Thank You! Thank you! 6 STARS"
    Guest: Sharon G. Date of Stay: August 2015 Review Submitted: September 9, 2015
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  • Great vacation

    "Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Best vacation! Grandkids loved the lazy river and water slide! So did the adults! The condo was great. Everyone had plenty of space and bathrooms! Always important. Planning for next year already! Loved the security on the grounds also."
    Guest: A guest from , Date of Stay: June 2016 Review Submitted: July 12, 2016
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  • Great property and the room was perfect!

    "The property and room were both top notch! We had a great time and had everything we needed for a relaxing vacation. The room was very spacious and the kitchen had plenty of pans and utensils for us to cook as many times as we wanted. The grounds were clean and pools well maintained. Tammy was great to work with on scheduling our stay. We'll definitely be back!"
    Guest: Molly F. Date of Stay: May 2016 Review Submitted: June 6, 2016
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