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This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent Orange Beach West reviews

  • Property could use some refreshing

    "Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Phoenix West was overall a very nice property. All of the staff we had contact with was very attentive. The fellow travelers were friendly and helpful, as well. However, there will little things in the unit that were a disappoint. The bedding and pillows were very worn and need replacing. One of the chairs in the living area had a broken leg and caused my mother in law to fall. We chose to stay in a condo so that we could cook some of our meals. Many of the pans were very worn too and need replacing."
    Guest: A guest from Kingston, TN Date of Stay: July 2016 Review Submitted: July 29, 2016
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  • Sister and Son and family fun

    "Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: PERFECT! Love that the master bedroom has balcony access. Fell asleep to the sound of the ocean. Very spacious and clean. Reservation process and acess to cobdo was easiest I've experienced. Would definitely recommend to others. Will absolutely be returning!"
    Guest: Aliscia T. Date of Stay: August 2016 Review Submitted: September 13, 2016
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  • Good, but could be great

    "This is my first time staying at the Phoenix West condo. Overall, the building is a step up from the usual Orange Beach properties, but a notch below the gold standard, Turquoise Place in terms of overall finishes and grandeur. The bedrooms are spacious, it's great to have 4 full baths, and the dining/living/kitchen open floor plan is well designed. Unit 1204 is where we stayed, and, while good, it shows signs of being a high usage rental. There were areas of chipped paint off the walls, the toilet seats had some paint chipped or rubbed off, and the screen door to the balcony was torn. The ice machine in the refrigerator had a large cluster of ice frozen together, and wasn't usable; thankfully, there was a nice standalone ice maker that fit the bill. All of these are cosmetic issues and not huge deals. The main issues I had were with maintenance and cleaning. The balcony had some debris on the floor and looked like it hadn't been swept prior to our arrival, and then we found a dirty sock underneath the comforter in the master bedroom. Finally, the bathtub in one of the rooms was not draining. It took over 10 hours for a plumber to get to our unit and fix the problem. The maintenance contact person wasn't the most pleasant to deal with over the phone. The positives were that the owner charged a reasonable off-peak summer rate and was responsive to my concerns. The unit itself is located near the elevator, so there isn't much walking from door to beach. The beds were comfortable, the dual headed shower in the master bathroom is a nice touch, and (outside of the fridge icemaker) the appliances were in working condition."
    Guest: Phil; H. Date of Stay: August 2016 Review Submitted: August 21, 2016
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  • Perfect. ..just needs a teapot!

    "Had even a tea kettle, monopoly, puzzles, raft, boogie board and beach toys and sand castle toys, blender and two applications of soap for the laundry and dishwasher.. Much appreciated! Very clean and clean sheets wrapped in a plastic coverings for the pull sofa sleeper too. Enjoys birds chirping and breeze and sounds of the ocean so close on the beach. Nice security guard., kids loved indoor outdoor pool too. Thank you so much for a restful vacation with our delights and comforts in mind. I am happy to donate a teapot but will have to bring next time!"
    Guest: Kerri B. Date of Stay: June 2016 Review Submitted: June 24, 2016
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