The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
First, the condo, it was more than great. Best hot tub.Comfortable furniture, great kitchen. Washer and dryer, soap available. Ground floor, comfortable beds, temp controls in each room The only downside, ice maker wasn't working and no firestarters. Now, for the management company, Keys were not in lockbox at stated time, after 20 min of waiting reached office and was told I could walk up to get them . Keys would not unlock parking lot gate, or condo. Left voice mails for property manager, no return, took over 15 mins to get through to office,explained problem, was asked, "are you using the right end of key" Really?, Finally, nice man showed up, let us in condo, check and found that yes our original keys were wrong. He was great, returned in 30 min with new keys. Never received call back from management. When I returned home, there was a message from office, asking if I got my new keys. I had left mobile phone number with voice messages."
Guest: carolyn h.
Date of Stay: October 2016
Review Submitted: October 26, 2016