Feedback

This property allows you to book online with a credit card. After submitting a reservation request, the owner or manager has 24 hours to accept, at which time your card will be charged and you will receive an email confirmation

Recent River Run, Red Hawk Lodge reviews

  • Sister get a away

    "Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: King bed was too firm for my liking, and sleeper sofa is wearing out. One can opener needs to be tossed. Other than that we loved our stay! Crockpot was most helpful!"
    Guest: A guest from , Date of Stay: August 2016 Review Submitted: September 8, 2016
    View listing
  • Great location but some attention needed to condo

    "We rented this condo to be as close as possible to other guests of the August wedding we were attending on Keystone mountain. The condo was in a perfect location just steps away from the gondola, and I could see this being a prime location during ski season. Overall, we were very happy with the size, location, and amenities. It was 2 bedroom / 2 bath with the master bath inside the master bedroom. The guest bath was accessible from living area as well as 2nd bedroom. Beds were comfortable, plenty of extra pillows and linens, and the bathrooms were HUGE. We loved the view of the mountains and the Gondola from the patio and the fact that we could walk to the shops and restaurants in the Village. If your stay is fully within Keystone, you would not need a car at all. The guest bathroom did not drain properly. We did not report the issue, but I would think housekeeping or maintenance should have noticed and fixed prior to our arrival. Also, I understand it is uncommon to have air conditioning in the Rocky Mountains. However, the thermostat did not have an on/off for the heat....only a lever to set the temperature. The heat ran constantly even when the lever was set to the outside temperature and we had to open the doors and windows to create a comfortable temperature inside. The other small complaint that I have is that by renting through VRBO, we were required to pay in full at 30-days as well as pay a $200 refundable damage deposit. I would not have booked this way if there were convenient hotel options. It puts all of the risk on the customer and zero risk on the owner. Hotels simply 'authorize' your credit card for 1 night of your stay and appropriate incidentals. I found it very inconvenient that I had to pay $800 up front for a 4-night reservation. I understand that with it being owned by an individual, some assurances around payment are needed, but the full payment is not industry standard and for this reason, I would be hesitant to use VRBO if I have hotel options available. We left some items behind which were quickly retrieved by the maintenance team. Overall, very good stay. A few adjustments would make this a perfect 5 Star review."
    Guest: Liz R. Date of Stay: August 2016 Review Submitted: August 31, 2016
    View listing
  • Great place for a family of 4-5.

    "The condo was clean and well maintained, as was the pool and hot tub. The common space was great too; has a brand new Tornado foosball table, pool table, kids board games and tv. We also loved hanging out in River Run Village, a 3-5 minute walk with lots of shops and restaurants. The gondola was about a 2 min walk that we took to the top (during the summer) where a band was playing and there was games for kids and adults. We'll go back, and would recommend it."
    Guest: Mike G. Date of Stay: September 2016 Review Submitted: September 6, 2016
    View listing
  • Great Condo

    "This condo was great! It was clean and so close to the gondola! Very quite area with great access to river run. The snow was fabulous. Will be back next year!!"
    Guest: Michelle A. Date of Stay: January 2016 Review Submitted: February 2, 2016
    View listing
Sponsored Advertisement