"We enjoyed the property & a great time was had by all! Our parents were surprised & we totally were surprised by the bottle of wine that was left by the Management!
The kids enjoyed being able to swim in the pool at the house whenever they wanted & we enjoyed being able to watch the kids swim from the house & not having to go somewhere else so that the whole family could be together.
A couple of suggestions - there were not enough washcloths & hand towels for 22 people in the house. We would like to suggest a few other kitchen supplies for that many people. Spoons, some bigger pans to cook & bake with, a hand mixer, pitchers, cookie sheets, things like that, but we do not have any complaints. The service was awesome, the place & grounds were clean.
Also, would you be able to put some instructions in the folder on how to operate the ceiling fans, how to plug in all of the lamps so that they work on the light switches, etc? We were able to figure out most of the light switches, but never did figure out how to use the ceiling fans. The hot tub at the house was not heated & when we called to let management know that the hot tub was not working, we were told that we had to pay for that feature. We do not remember seeing anything that said we had to pay for that feature, but it does seem kind of "odd" to pay for something that we would automatically assume would be working based on the name of the appliance.
We would definitely use your company again for finding a vacation home. We were impressed. Thank you for being so kind & helpful!!!"
Guest: Karen H.
Date of Stay: July 2016
Review Submitted: August 9, 2016