"We had two families staying in this unit over Easter break last year and this year, and everything has been updated very nicely since last year. There is a new double bunk bed (double on top and double on bottom) in one of the smaller bedrooms (so you could fit four smaller kids---we had two teenage boys- one in the upper and one in the lower - sleep there) and there is new carpet throughout. The balcony and view looking right out to the ocean (and dolphins) and the meticulous grounds and pool can't be beat! Everything you need in the unit is there, and everything works well. The only complaint is that the wheels inside the dishwasher lower tray sometimes fall off, but the dishwasher still works. Can't say enough about this unit!
Renting through this company was also a great decision. We LOVE the ease of check in right in the lobby of the west tower (which is decorated beautifully), the fact that you get one covered parking space and one uncovered space, and the fact that when issues arose, they were taken care of promptly. It appeared that the kitchen chairs had been reupholstered before we checked in, and three of the cushions were not screwed on. We let the front desk know, and that day, on Easter, two gentlemen came and fixed them. The wifi didn't always work right so we called the "wifi guy" at the number the desk provided, and he helped to resolve the issue. It isn't the strongest wifi, but it was reliable most of the time, except for in the ocean side master bedroom.
This was the first year with online reservations for the beach chairs and umbrellas (two chairs and one umbrella are free with this unit), and it was simple, and there was a new fob check in on the way to the beach where you could wave your fob and know immediately your umbrella number, so you didn't have to wait in line at all! There is a place right there on the beach where you can rent water toys.The property and beach are so clean, it is never extremely crowded, even at Easter break time, which means no waiting for elevators or pool lounge chairs, and there is always space in one of the two hot tubs or in the heated pool or the unheated pool.
The last nice thing about this property is that the end of the driveway has a traffic light. If you have ever tried to get out on the main road during busy times of the year, you understand how nice this is.
We will be back!"
Guest: Badger Fan
Date of Stay: March 2016
Review Submitted: April 22, 2016