House overall was lovely, spacious, clean and met all of our needs. We did encounter a few problems. Water filter in fridge needed to be replaced. It was...the day we left. We had major problems with the internet which were not addressed in a timely fashion making work difficult. Another problem was our request for the pool heater. The day we requested it to be turned on, nobody came to do it until the late afternoon making that day wasted. We also found out, by accident (not from any information from VBO) that we were entitled to use the community pool, tennis and pickle ball courts. They all require a key which was difficult to obtain. VBO should have been able to provide the information upon arrival.
We hope these problems will be addressed for our visit next year!