"the condo was great, well equipped kitchen, beach supplies, linens, etc The location could not have been better. It was right on the beach and what a beautiful beach with lots of beach lounges,
2 beautiful pools and a small work out room in main bldg and we did not know that before we got there because there.
The rental agency was terrible. The building required a key to enter and it was in a lock box but
there was no communication as to where that lock box was. It turned out it was at a facility about
a mile away from the property. We waited outside the building till someone came out, that is how we got in. They had given us the combination lock for the condo so we did finally get into our unit. Thankfully there was posted on the refrigerator a woman's name and number if we had any questions and she was most helpful. She went and got the bldg key for us and brought it to the condo. She did say that we were not the first ones to experience this.
The second thing that annoyed us about the agency was that they had pages and pages of a contract requiring signatures for everything ( they stopped short of asking us for our first born)They indicated that beach supplies, towels, chairs, umbrellas were not provided but could be rented and of course there were sites and prices for rental stuff. We stopped at Walmart on the way to the condo and bought 2 chairs, 2 towels and a umbrella because the rental prices were ridiculous. Since we had flown to Fl we had no idea what we would do with the stuff after our visit. Turned out it was a beach club and there were lounge chairs all over the beach for use by tenants, plenty of towels in the unit, and an umbrella.
We ended up rtc the equipment to Walmart.
If I were the owners of this condo I would change rental co. ASAP. but keep the contact person she was a great help."
Guest: rosemary c.
Date of Stay: December 2015
Review Submitted: March 16, 2016