"We stayed for the last 2 weeks of July, 2016. The place is in a perfect location, on a quiet block, a few houses from Bridge St. shops and restaurants, 2 blocks from the beach. The lagoon was great place for the kids to fish and crab, yard is fenced. The house is a nice size, with a nice eating area, gas grill. The house is cozy, but would benefit from some TLC. I think that it was put up for rental before it was ready, so there were a lot of little issues, as well as a couple of bigger issues. For example, the toilet chain was broken, which we had to fix several times. Several screens were missing from the windows, so we could not open the bathroom (or other windows) to air out. There are two window AC units, which really wasn't enough to cool the whole house; one more unit would be a good idea. The screen door was broken for most of the time we were there. No shades on the windows, and especially on the main floor BR these are needed. Says 3 double beds, but only 2 (Joe did provide cots). Minor things were like no hooks in the BR's or baths, no TP holders, no shades, etc. I bought several items for the house and Joe promptly paid for all. Not a big deal, but just a lot of little things that could easily be fixed before renters come in. TWO bigger issues. #1:There was an electrical failure for 2 days, when we could not use any appliances, AC, TV, food went bad in fridge, etc. This happened on Saturday and Joe and an electrician came 1st thing Monday morning. This was a major hassle for us, and Joe did refund about 1/2 of our rent for those two days. #2: Housekeeping service was terrible. They were supposed to leave the keys for the house for us, but "forgot." So, when we arrived after a 20 hr. drive, we waited 2 hours for them, and finally had to climb in a window (one of the ones without a screen!). The bathrooms were filthy when we got there and they were supposed to come and clean them but never did. My daughter cleaned both baths when we arrived. I requested a full refund, and Joe did refund a part of our housekeeping fee. The owner, Joe, was always promptly available and gracious. When we brought any issues up to him, he attempted to fix things right away, and always called back quickly. But, sometimes not in enough time while we could benefit (ie: missing screens still had not arrived by the time we left). We would rent this place again, mostly because Joe was very easy to work with. However, house does need some attention."
Guest: Donna P.
Date of Stay: July 2016
Review Submitted: August 12, 2016