We had a wonderful stay.
"The apartment was just lovely. it was very clean and pleasant. The only thing that wasn't quite perfect was the air conditioning unit. It didn't really cool the place as well as we'd hoped, but it was fine. The location is especially a find. Walking distance to wonderful restaurants and Museum Mile and easy access to the subway. Very safe neighborhood. Our hostess was very helpful and responded quickly to our queries and was especially helpful with restaurant recommendations. The Home Away folks collected the security deposit as well as a couple of extra fees so that the final cost of the rental was quite a bit more than stated on the listing (ended up costing $250 per night). Also, the owner wanted us to fill out a form that asked for almost the same information we'd just given to Home Away, and asked for a security deposit, saying our deposit had not been paid, when it had. This made it confusing as to whether the owner wanted a second deposit, which we wouldn't have done. It was resolved, but it was a bit confusing.Seemed as though the owner and Home Away were not communicating well."
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