"The property is nicely tucked away, a home away from home! All amenities in the home were great! Our goal was to go to the mountains and relax, and this place provided us with exactly that. Owner was very accessible and available when needed.
As a frequent guest and user of VRBO homes, I would like to offer some recommendations to the owner to make check-in and checkout easier for the next guests.
(1) At check-in- provide the code to gain access to keys, either in the instructions or via private message to guest 24 hrs prior to check-in so as to avoid having to call to gain access to the home. Signal in the mountains can be an issue as we had no phone service, which we were perfectly fine with, and knew about this, so we called 2 hours prior to get this information. Most people don't realize they have no signal and would be stuck, and could not gain access to the home! (2) As part of the VRBO - "what to pack" instructions, make sure that owner includes that the guests should also pack basic spices like salt, pepper and other spices if they need for their cooking while staying at the property, as these are not provided at the home. This would have been very helpful to us, as the closest store was not easily accessible once you get to the home. Not a big deal, but would have made things easier. (3) Make sure that the check-out time listed on the VRBO instructions are the same - VRBO listed check-out at 11am but maintenance crew was at the home at 10am to advise that check-out was at 10am. Again not a big issue, just would be nice to know in advance. (4) Lastly, owner should make alternate provisions for garbage pick-up if guests are using the property on a holiday where a Monday is also a holiday. The garbage dump is usually closed on Sunday, per the property instructions which was fine, but it was also closed on Monday which happened to be on a holiday weekend. This created somewhat of an issue as we had to haul five+ bags of garbage back in our vehicles as the dumpster was closed and the nearby gas stations were watching and threatening to fine. This was the only experience that was not pleasant for us, as guests should not have to haul their garbage back with them! Perhaps the owner can make special accommodations for Memorial Day and Labor day guests as they both fall on a Monday and the dumpsters will likely be closed for (2) days - Sunday and Monday. Again, these are just recommendations as our stay was simply awesome! Thanks Delia!"
Guest: Neeta G.
Date of Stay: September 2016
Review Submitted: September 7, 2016