"Palmetto Dunes is beautiful resort, our first time here. Villamare was above our expectations. Positives: Outdoors - Pool was clean & clear, hot tubs enjoyable, landscaping gorgeous and boardwalk to beach beautiful. Unit - beds comfortable, plenty of towels, nice patio furniture, plenty of TVs, tiled entry way, sufficient kitchen dishware, cookware, silverware. Negatives: Hole in wall on outdoor patio (living room) where we saw roaches go in, needs patching. Living room carpet could use cleaning, lot of dirty spots. Batteries missing in master bedroom TV & DVR remotes, had to supply our own. Sound went out twice in living room TV & had to call Vacation Club & they put in call to tech person who called us back that evening, also called owner who called us back that evening, ended up re-booting and sound came back. Living room TV main remote had duct tape holding it together. Limited supplies provided - could have been more generous with garbage bags (only 2 provided), TP, paper towels. No personal amenities provided other than a small bar of soap in bathrooms.
Lot of ants on beach boardwalk & path to beach.
Vacation Club daily events notices came when 3/4 of the day was almost over. Would be better to receive a list of things to do for the whole week on the Saturday we arrived so we knew our options. Very pleased with keyless access to unit. Communication via their app very helpful. Bike paths within Palmetto Dunes very enjoyable.
Enjoyed Smokehouse Restaurant, drinks on deck & live music on Friday night. Food at Low Country Backyard Restaurant excellent along with duo playing live music on Friday night. Daufeski Island hot & dusty, it was okay but wouldn't go there again, very abandoned looking. Hickory Tavern excellent food & environment for watching Sunday football. Impressed with new Shelter Cove shopping/restaurant area, this was not there our last time at Hilton Head. Dolphin Head & Rose Hill prices good using Golf Now App, & courses great. Used Coconut Bike Rentals & ordered 2 bikes at cheapest rate we found & bikes delivered within several hours, brand new & in good shape with baskets.
Overall, we will stay at Palmetto Dunes resort again & will recommend to family & friends."
Date of Stay: September 2016
Review Submitted: October 2, 2016