Terrace Gardens and the folks behind it have one of the nicest homes/chalets we have ever experienced, especially for our group of 25. Everything you see is what you get, and we enjoyed the unique architecture, incredibly large 2 acre property (the children played the entire day in the forest) offset from the roads. We're frequent vacationers in Gatlinburg, and most chalets are right on the road with no parking or place for children to play. Not at Terrace Gardens. The location was super convenient to Gatlinburg and the ski slopes, and working with Eric to book the house was so easy and accommodating. We're definitely going to be booking our yearly vacation here from now on. They are constantly improving the home and the handicap accessible bathroom was perfect for the elders of our group.
Another thing that can't be described is how incredible the views are here, you can see Mt LeConte (the highest mountain the Appalachain range) right from the loft and main terrace. The maintenance folks are also incredibly sweet and accommodating for what turned out to be a leak that we caused. All the beds are comfortable and fitted with clean sheets. Towels are also in abundance and nearly everything you need (except food!) is ready for you. They even have two refridgerators for massive groups, trust me - when you have 25 people you fill up the freezer VERY fast.
We also had a tight budget and Eric was willing to work with us on fitting within our budget, the price per night works out to be such a good deal when you've got beds, bathrooms for such a large group. Just ask them and they'll do their best to help you out and make you a repeat customer. They even gave us a coupon for our children to eat free at a restaurant called The River Road Pancake House when we booked.
Thanks again Terrace Gardens! See you next year.