Apartement for 8 persons in Flaine

Dear Martin, thank you very much for taking the time to share such a detailed review of your stay at Dormio Resort Flaine. We are pleased to hear that, overall, you had a good stay and that you enjoyed the pool and sauna area, the ski room, the on-site parking, and the general comfort of the apartment. We are also delighted to know that you would consider booking with Dormio Resorts again. We sincerely apologise for the inconvenience experienced at check-in and for the initial apartment mix-up. We are glad this was quickly resolved and that you were moved to the correct accommodation. We also regret the delay in replacing the bathroom heater, especially given the very cold temperatures during your stay, and we fully understand how uncomfortable this must have been. Your comments regarding the apartment condition, ski access depending on snow conditions, boot warmers, and the distance to the supermarket are well noted and appreciated. This kind of feedback is extremely valuable to us and has been shared with the relevant teams as part of our ongoing efforts to improve our facilities and guest experience. Thank you once again for your constructive feedback. We hope to have the pleasure of welcoming you back to Dormio Resort in the future under even better conditions. Kind regards, Sara - Dormio Resorts & Hotels