Treasure Island 5th Flr 2BR King Size Beds in Both Bedrooms

Rating Details:

The property manager was very unhelpful.

The vacation rental was very dirty.

I was very happy with the location.

I was very dissatisfied with the condition of the vacation rental.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

We have stayed at various units at Treasure Island over the past 10-15 years and this unit was the grungiest one by far. Rented it from Emerald Cost Destinations that I found out later has an "F" rating with the BBB of Panama City Beach FL. It was so dirty we bought cleansers and cleaned up. Missing light bulbs, TV's did not work properly with the controllers, TV controller missing batteries. Worst was the corrosion inside the microwave door at the bottom which we felt was somewhat dangerous. Called and complained about the microwave to get a portable unit to use for the week but nothing happened as a result. Just a thoroughly nasty, grungy place. The sheets seemed to be clean so we stripped off all other bedclothes and pillows so that we used our own. The grungy description is because this unit has not been thoroughly cleaned ins who knows how long and has crud built up in the corners, etc. Mildew in the showers. Master bathroom fan did not work as examples.

Rating Details:

The property manager was very unhelpful.

The vacation rental was very dirty.

I was very happy with the location.

I was very dissatisfied with the condition of the vacation rental.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

Unit 508 gets a 5 as the view goes but the health and safety of the condo is a very different chapter. Half the fun of vacation is the anticipation of where you will stay and he view you have. Upon arrival to TI, the entrance door was anything but welcoming. It was covered with dirt and rust. The biggest safety concern we have is the lock on the entry door. It locked half the time we were there. The kitchen was at best substandard with appliances and utensils. The blender handle was broken with a shard of glass that would cut you open if handled wrong. The ice maker leaks water to the floor so we had to have a towel on the floor the entire time to keep from falling. The utility room is covered in layers of dust. If you have allergies, this would be a challenge to breath. There are no fire extinguishers in the kitchen. There is mold throughout the bathrooms. The fans do not work in the bathrooms. Toilet seats are loose. ALL ceiling fans are extremely filthy and debris flys off of them when you turn them on. There was a broken lounge chair on the deck and all of the chairs were filthy. There were no extre blankets sheets or towels. The bedspreads in the bedrooms were musty and need to be replaced. The door leading to the deck was hard to open due to the amount of dirt and sand in the threshold track. The deck itself was black in color from all of the dirt buildup. The threshold leading to the second bedroom was taped down to the existing floor. There were broken legs on the chairs in the living area which I repaired so we could sit down. The tv in the master has only one channel. There were NO instructions and how to work anything. We did not use any of the cooking pots or pans due to the fact of built up dirt, debris and chipped paint inside of the cabinets. The vacuum was shot out. We attempted to get the sand cleaned up only to have it beater barred to other areas. Emerald Coast Destinations is the broker for the unit and was unresponsive to my emails.

Rating Details:

The property manager was adequately helpful.

The vacation rental was very dirty.

I was more than happy with the location.

I was very dissatisfied with the condition of the vacation rental.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

Tastefully decorated, wonderful view however, the next three days of our carefree vacation was spent contacting agents to have the unit cleaned and various items repaired: Master bath shower mold all inside lower half of shower. Couldn’t have been cleaned in several months. Bath fan blowers not working. Floors full o of sand and sticky. Oven couldn’t have been cleaned in months possibly years. Microwave rusted inside door. Refrigerator filthy bdrm door falling off hinges. Thick dust over most furnishings. Bunk beds ladder hooks broken safety hazard. Reclean unit person very compadent stated she was making a complaint about state of unit. The washer went out and was surprisingly replaced in two days very commendable . During the three days of problems I was advised I nby Emerald Coast Rental no one had to remain in the unit their employees are trustworthy. I advised no confidence in this company since I am doing their QA job for our safety. Was further advised by Emerald Coast no one is required to remain in unit Advised have had our possessions pilfered before prefer not to deal with that I had enough problems with this unit. I feel like I should be refunded three days charges for this unfortunate chain of events that happened. However with the attitude that was displayed in preparation for rental of unit financial reimbursement is not an obligation for cui service satisfaction. Dottie Burke 7-28-18 - 8-4-18

I stayed here from March 17-24 and I loved it. It is on the quieter end of PCB but still a short drive to nightlife. The condo looks even more beautiful in person and the view is breathtaking. Would definitely consider staying here again.

We have stayed here a couple of times. It is always perfect for our family trip. Great family location!