2 habitaciones2 baños6 huéspedes169.4 metros cuadrados
Servicios populares
Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis
Echa un vistazo a la zona
Orlando, FL
Universal Epic Universe
Place, Universal Epic Universe
A 14 min a pie
Campo de golf Shingle Creek
Place, Campo de golf Shingle Creek
A 19 min a pie
Centro de convenciones del condado de Orange
Place, Centro de convenciones del condado de Orange
A 4 min en coche
Orlando, Florida (MCO-Orlando Intl.)
Airport, Orlando, Florida (MCO-Orlando Intl.)
A 16 min en coche
Habitaciones y camas
2 habitaciones (capacidad para 6 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama de matrimonio grande
2 baños
Baño 1
Bañera · WC · Solo ducha
Baño 2
Bañera o ducha · WC
Otros espacios
Porche o patio
Cocina
Zona de comedor independiente
Acerca de este alojamiento
Star Wars Disney Now Open, Reserve ahora! Unidad de planta baja en Vista Cay Resort de Orlando
Exclusivo condominio de 3 dormitorios con 3 baños completos en el primer piso de Vista Cay Resort, a solo minutos del Centro de Convenciones del Condado de Orange en Orlando.
Ejecutivo hermoso grande 2100 pies cuadrados 3 dormitorios 3 baños condominio, cerca del centro de convenciones, Disney, Universal, Sea World, restaurantes
La comunidad temática de la Toscana se encuentra en Beautiful Lake Cay, al lado del Centro de convenciones ya poca distancia de Walt Disney World, Universal Studios, Discovery Cove, el Sea World Adventure Park y el impresionante parque acuático - Aquatica. Vista Cay se encuentra justo al lado de Universal Boulevard y está en el centro de algunas de las mejores experiencias de Orlando.
Vista Cay es ideal para las familias que desean estar cerca de toda la emoción de International Drive y de las atracciones, las parejas que se escapan por un rato o para el viajero de negocios en la ciudad para una reunión o para asistir al Centro de convenciones de Orlando.
DORMITORIOS Bellamente amueblada, esta casa de planta abierta está diseñada con buen gusto con un dormitorio principal con una cama king-size, el segundo dormitorio tiene una cama king-size, y el tercer dormitorio tiene 2 camas individuales. Este impresionante condominio tiene capacidad para un total de 6 personas y tiene una gran suite del propietario y un Lanai cubierto.
SALÓN, COMEDOR Y SALÓN DE JUEGOS El enorme y relajante salón tiene un televisor de pantalla ancha, reproductor de DVD y TV por cable. Hay un hermoso escritorio que es perfecto para los momentos en que necesita trabajar un poco.
COCINA No tiene ganas de salir, no hay problema. Entretener y cocinar es un placer en esta cocina moderna con electrodomésticos de acero inoxidable y encimeras de granito. Con la cocina abierta, el cocinero nunca pierde ninguna de las conversaciones y puede compartir el tiempo privado con amigos y familiares.
OTRAS comodidades incluyen condominio; toallas, ropa de cama, cafetera, plancha, tabla de planchar, secador de cabello y cocina completamente equipada. Hay una lavadora y secadora disponibles en caso de que sea necesario tener una camiseta nueva y lista. ¡Oh sí, Internet gratis en la unidad!
Comentario de 5 estrellas: Nos encantó esta propiedad. Era muy espacioso. La cocina y los baños estaban bien equipados y limpios. Desafortunadamente, es un poco en coche a los parques de Disney pero valió la pena. La piscina era estupenda y la propiedad en sí era muy segura y limpia. Definitivamente lo recomendaríamos a nuestros amigos! Tamara
Comentario de 5 estrellas: Excelente alojamiento. Hermoso condominio, condominio, piscina, etc. son fantásticos. No proporciona productos de limpieza como jabón de manos, pañuelos desechables, filtros de café, sal / pimienta o aceite, detergente para lavavajillas, almohadillas para fregar, etc. para limpiar múltiples cargas de platos. Tenga en cuenta que necesitará comprar esos artículos a la llegada si planea cocinar o comer. Sobre todo, hermosa propiedad y absolutamente reservar otra vez. (Nota del administrador: Todas las casas son de autoservicio y una vez que se usan las comodidades iniciales, los huéspedes deben comprar sus artículos para usarlos durante su estadía. Gracias) Heather S.
Comentario de 5 estrellas: ¡Nos lo estamos pasando en grande en esta excelente propiedad! Está muy bien amueblado, limpio y tiene todos los electrodomésticos. Además, está muy bien ubicado. Alessandro M.
Comentario de 5 estrellas: Me gusta mucho la unidad. Muy espacioso y limpio. Charles D.
Comentario de 5 estrellas: 3 camas. 3 baños: muy amplios, maravillosos servicios como un lago con un sendero de 2 millas, una gran piscina, un bar y música en la piscina, un personal muy amable. Lo único que recomendaría a otros que reserven es traer su propio suministro de papel higiénico, toallas de papel, detergente para platos líquido y bolsas de basura blancas, ya que hay solo 1 de todo para comenzar. Se parece a las imágenes y conveniente para todo. (Editado para el espacio) Nancy W.
Alojamiento agradable en Vista Cay ... Buena ubicación. Robert U. (editado para el espacio)
Me he alojado en Vista Cay varias veces. Está muy cerca del centro de convenciones, restaurantes, tiendas y parques. La unidad era muy espaciosa y la lavadora y secadora eran un salvavidas. Todo el proceso fue muy sencillo y me encantaría quedarme aquí de nuevo si estuviera en la zona. Mark A.
Gran apartamento muy amplio y muy limpio. Cerca de Universal Studios, Publix y tiendas. Bueno para largas estancias. Volveré. Isabel r.
Nos hemos alojado 2 años en este apartamento, nos encanta, todo está limpio, todas las habitaciones están a cargo. Recomendamos a todos. Cristian r.
Tenemos una gran estancia en Vista Cay. La propiedad es muy espaciosa, limpia y bien mantenida. Está muy cerca de Sea World y Universal Studios. A poca distancia de un Publix. Alessandro M.
Tenemos una gran estancia en Vista Cay. La propiedad es muy espaciosa, limpia, bien mantenida y conveniente para la mayoría de las cosas. Me alojaría de nuevo! Phillip M.
Este es el segundo año que me he alojado aquí para vb nacionales. Amo este lugar. Esta unidad es muy agradable. Todo lo que necesito está aqu��. Muy espaciosas y muy limpias. Me encanta el hecho de que cada habitación tiene su propio baño privado. Mi único problema son las camas. Yo sugeriría reemplazar los colchones. Sin embargo, esto no me impediría quedarme aquí de nuevo. Danielle R.
Añade las fechas para ver los precios
Alojamientos similares
Vista Cay 3 habitaciones 3. 5 baños más cerca de Universal / Convention Center / Seaworld
Vista Cay 3 habitaciones 3. 5 baños más cerca de Universal / Convention Center / Seaworld
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Preguntas frecuentes
¿En Star Wars Disney Now Open, Reserve ahora! Unidad de planta baja en Vista Cay Resort de Orlando hay piscina?
Sí, este alojamiento cuenta con una piscina.
¿Cuánto cuesta alojarse en Star Wars Disney Now Open, Reserve ahora! Unidad de planta baja en Vista Cay Resort de Orlando?
A fecha de 1 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Star Wars Disney Now Open, Reserve ahora! Unidad de planta baja en Vista Cay Resort de Orlando el 23 de abr de 2026 son de al menos 114 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Star Wars Disney Now Open, Reserve ahora! Unidad de planta baja en Vista Cay Resort de Orlando se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Star Wars Disney Now Open, Reserve ahora! Unidad de planta baja en Vista Cay Resort de Orlando?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Star Wars Disney Now Open, Reserve ahora! Unidad de planta baja en Vista Cay Resort de Orlando?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Star Wars Disney Now Open, Reserve ahora! Unidad de planta baja en Vista Cay Resort de Orlando?
La salida se realiza a las 10:00.
¿Dónde se encuentra Star Wars Disney Now Open, Reserve ahora! Unidad de planta baja en Vista Cay Resort de Orlando?
En pleno corazón de Orlando, este edificio de condominios se encuentra a 1,6 km de Shingle Creek Conference Centre y a menos de 5 kilómetros de Centro de convenciones del condado de Orange y Parque acuático Aquatica. The Orlando Eye está a 3,4 km de distancia.
Comentarios
8,6
Excelente
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
44 comentarios de un total de 71 con una puntuación de 10 - Excelente
10 - Excelente
44
14 comentarios de un total de 71 con una puntuación de 8 - Bueno
8 - Bueno
14
4 comentarios de un total de 71 con una puntuación de 6 - Normal
6 - Normal
4
7 comentarios de un total de 71 con una puntuación de 4 - Mediocre
4 - Mediocre
7
2 comentarios de un total de 71 con una puntuación de 2 - Horrible
2 - Horrible
2
8,6/10
Limpieza
9,6/10
Llegada
8,2/10
Comunicación
10/10
Ubicación
9,2/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Emily M.
5 de mar de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This property was easy to access, close to the grocery store and a few restaurants. The pool was wonderful with a pool bar and plenty of chairs to spread out. We enjoyed our stay and would stay at this property again.
Emily M.
Se alojó 6 noches en febrero de 2026
Verificado
10/10 Excelente
christopher M.
16 de feb de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The amenities and cleanliness was great. Parking could be better organized. We could never park near our building.
christopher M.
Se alojó 2 noches en febrero de 2026
Verificado
10/10 Excelente
Shannon R.
11 de nov de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Location, clean, quiet, comfortable.
Shannon R.
Se alojó 9 noches en octubre de 2025
Verificado
10/10 Excelente
Autumn S.
29 de jun de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great vacation
It was a great trip , great location and convenient to everything.
Autumn S.
Se alojó 4 noches en junio de 2023
Respuesta de VrboOwner el 6 de sept de 2023
Autumn, thank you for booking with us and leaving us a review! We are happy to hear that you had a great trip and enjoyed the property! We hope to host you again in the future!
Verificado
8/10 Bueno
cindy h.
6 de dic de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
great place
great place
cindy h.
Se alojó 10 noches en noviembre de 2021
Respuesta de VrboOwner el 6 de sept de 2023
Cindy, thank you for booking with us! We are glad to hear you enjoyed the property! We look forward to hosting you again in the future!
Verificado
10/10 Excelente
Adam S.
13 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Vista Cay
Very spacious and has everything you need. Great location to get to all the attractions in Orlando.
Adam S.
Se alojó 6 noches en marzo de 2023
Verificado
10/10 Excelente
Brent Y.
3 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect
Very clean, and would 100% stay again or recommend to anybody visiting Orlando.
Brent Y.
Se alojó 5 noches en marzo de 2024
Respuesta de VrboOwner el 3 de abr de 2024
Brent, thank you for booking with us! We are happy to hear you had a great stay and enjoyed the property! We look forward to hosting you again in the future!
Verificado
10/10 Excelente
jill c.
7 de jul de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Orlando stay
Walking distance to convention center. Close to theme parks. Nice condo. Would stay again.
jill c.
Se alojó 4 noches en junio de 2023
Respuesta de VrboOwner el 6 de sept de 2023
Thank you for your review! We are delighted you enjoyed your stay and would love to have you again soon!
De un sitio asociado
10/10 Excelente
Alessandro M.
3 de ene de 2019
Great stay
We have a great stay at Vista Cay. The property is very spacious, clean and well maintained. It is very near Sea World and Universal Studios. Walk distance from a Publix.
Alessandro M.
Se alojó 18 noches en diciembre de 2018
Respuesta de VrboOwner el 6 de sept de 2023
Thank you for your review Alessandro, we have shared with our team and look forward to your next stay with us. Thank you.
De un sitio asociado
10/10 Excelente
Alison E.
29 de sept de 2023
Work Trip
The place was very comfortable for our work trip. We were able to work in peace in the evenings. Super close to plenty of restaurants and easy to get to! The pool area was very nice and super inviting as well!
Alison E.
Se alojó 3 noches en septiembre de 2023
Respuesta de VrboOwner el 30 de sept de 2023
Alison, thank you for booking with us and leaving us a review! We are happy to hear that you had a great trip and were able to work! We hope to host you again in the future!
Verificado
8/10 Bueno
Danny M.
30 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Condo was in a great location for a family Universal Studios trip. The unit was exceptionally clean upon arrival, noting that even the furniture appears to be steam cleaned. It has everything stocked you would need for a family, even children's cups/plates/silverware. Our son who is a hot sleeper appreciated the fan. Beds were all comfortable. Every TV has a cable box which was super nice. iTrip communications were fantastic, with instructions clear, and all codes worked as they should upon arrival. Only 1 word of caution to anyone booking through iTrip. While it says early check in/check out might be available based on availability, our experience was it is not allowed at all. The communication back to us from Mae, was that 'we do not allow early checkin/late checkout'. While we understood this was peak travel time, this unit was not rented out 3 days prior to our arrival, nor the night of our checkout(even confirmed by iTrip). Seemed more unwilling than unable to us, at least in this situation. Given that the complex has no facility to store luggage, this caused us to have to rent a car for an extra day since we had no where to go given our flight times were so early/late coming/going. Not a huge deal, but their inflexibility to help us on either end of the trip was frustrating.
Danny M.
Se alojó 7 noches en diciembre de 2025
De un sitio asociado
10/10 Excelente
Alessandro M.
3 de ene de 2018
Excelent!!!
We are having a great time at this excelent property! It is very well furnished, clean and has all the appliances. Also, it is very well located.
Alessandro M.
Se alojó 11 noches en diciembre de 2017
Respuesta de VrboOwner el 6 de sept de 2023
Thank you for your review, we have shared with our team and we look forward to your next stay with us. Thank you
Verificado
10/10 Excelente
Gary D.
3 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The condo worked out great for us.
This property was very good. The only concern was the master bedroom mattress needs to be replaced. The existing one is very worn,
Gary D.
Se alojó 42 noches en enero de 2023
De un sitio asociado
10/10 Excelente
Robert U.
13 de jun de 2018
Vista Cay Resort
Nice accommodations in Vista Cay ... some work required as unit is showing some wear and tear. Good location. Towel bars are very loose. Toilet in 3rd bedroom difficult to flush.
Robert U.
Se alojó 6 noches en junio de 2018
Respuesta de VrboOwner el 6 de sept de 2023
Thank you for your review Robert, we have shared with our team. We have an ongoing program to keep our properties maintained and will re visit this home. Thank you and we look forward to your next stay with us.
Verificado
10/10 Excelente
sherry w.
19 de dic de 2021
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Nice
I would suggest replacing mattresses. The ones there are aging.
sherry w.
Se alojó 6 noches en diciembre de 2021
Respuesta de VrboOwner el 6 de sept de 2023
Sherry, thank you for your feedback! Thank you for booking with us! We look forward to hosting you again in the future!
Verificado
8/10 Bueno
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14 de dic de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent
The property was great. The only thing was….. They said they had the basics there. I think The basics are different to some people. My basics would’ve been having salt and pepper. There literally is nothing there other than dishes and linens.
ARviNhwAAACqAQICAHhRqf5uyCh4rhrpAEcd0Lr3O2ECPWffSl2fK29sG1pXlAFnWRs7w8HIVazRiSfeFdL3AAAAcDBuBgkqhkiG9w0BBwagYTBfAgEAMFoGCSqGSIb3DQEHATAeBglghkgBZQMEAS4wEQQMXb+JGOSQ6IHOPl1hAgEQgC2v78zGVXwDNjY6FDHIWUbi8Tx8udM8E3SmGpSd38h4wcJzB4TShBY9LEEMfAM6tLjlRye02uds59RMWFOsl10LRJCe4luGCCWioejIvRw A.
Se alojó 4 noches en noviembre de 2021
Respuesta de VrboOwner el 6 de sept de 2023
Hi Tracy!
Thank you for taking the time to leave a review! We appreciate your feedback greatly!
For sanitary reasons, we do not provide any foods, condiments, etc. in our properties. The welcome letter explains in detail what is provided:
"To get you started, the Vacation Rental will have a Small Starter Set of Amenities:
1 Roll of Paper Towels
1 Trash Bag per Trash Can and 1 Extra Kitchen Trash Bag
2 Dishwasher Pods
1 Small Bottle Dishwashing Liquid
1 Laundry Pod
1 Small Soap Bar Per Bathroom Sink
1 Toilet Tissue Roll Per Bathroom
1 Small Shampoo Packet per Bath with Shower/Tub
Vacation Homes are ‘Self-Catering’ therefore upon depletion of initial Amenities, additional consumables are Guest responsibility."
We hope you enjoyed your stay!!
Comentario archivado
6/10 Normal
Ashle T.
5 de oct de 2016
Tennis Girl Trip for Horror Nights and Harry Potter
Condo was very spacious and beautiful.
Black mold coming out of all vents on ceilings was a BAD ALLERGY PROBLEM for 2 of our guests. THIS NEEDS TO BE ADDRESSED AS BLACK MOLD IS VERY UNHEALTHY AND A HEALTH CODE VIOLATION!!!!!
Only 1 roll of toilet paper per bathroom. Had to run out and buy more.
Ashle T.
Se alojó 3 noches en septiembre de 2016
Respuesta de VrboOwner el 6 de sept de 2023
Thank you. You are not seeing mold, it is a small dust trail that can accumulate on a ceiling near the vent over time. This has been cleaned. We supply a roll per bath as for the duration of a stay. As noted in our rental agreement and welcome letter we supply a start pack of items, enough to take care of a couple of days but not intended to be a full supply for the duration of a longer stay. Thank you
Verificado
8/10 Bueno
James W.
6 de feb de 2025
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Overall stay was good.
We stayed here in Late October/Early November.The condo was ok lots of utensils, plates, glasses. The place was clean which is always nice. A few items of furniture were a little worn but it didn't bother us. Super comfy main bedroom bed. Access in and out was fine, ground floor condo. Was an excellent location for Universal and not to bad for Disney either traffic wise. Wallgreens about 5 mins away walking and a few eating places across the road again 5 mins away walking where there is also a Publix supermarket very handy.Only downsides - building work onsite, we were aware of the pool refurbishment, however not the roof being done on another building which was close to us and the pavements outside our building. There are air-condition units outside the main bedroom window that could get very noisy we sleep soundly so it wasn't a huge problem to us. Just in case anyone else doesn't ? We did say that we would have no problem returning to this condo.I had to put a rating for everything so if anyone does see my rating for the management, this was in the middle as we didn't have to contact them so I couldn't say yes it was excellent or no it wasn't.
James W.
Se alojó 12 noches en octubre de 2024
Verificado
2/10 Horrible
Beth D.
12 de ene de 2023
Aspectos positivos: Limpieza, llegada y ubicación
Aspectos negativos: Comunicación y precisión del anuncio
Cold and Over Charged
It was very cold when we stayed at the property and there was no heat. The batteries were taken out of the thermostat so we could not turn the heat on. On the last day, our bags were packed and sitting by the door. However, my husband and I were outside trying to figure out what to do about return flights. A cleaning lady knocked on the door and my daughter who has a disability answered the door and she didn't know what to do or say. The cleaning lady told her that she was going to call the property manager. My husband and I returned within 5 minutes or less and the cleaning lady was speaking to the property manager stating we were not out of the room on time and we would be build for another night, even though the cleaning lady had already stripped the beds and was starting a load of laundry. We were very upset with the service and being overcharged!
Beth D.
Se alojó 6 noches en diciembre de 2022
Verificado
10/10 Excelente
Dawn E.
7 de nov de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Vista Cay
Overall the stay was pleasant, the cleaning fee needs to be reviewed based on post rental. It looked way better when we left ( we cleaned as it was our own ) then when we arrived,
I treated it like my own home, the only thing I did not do was dust everything.
Dishes still had food from prior stay still stuck on them, I washed the sheets as there was hair and some questionable "spots" on the sheets. When leaving and rechecking everything to make sure we didn't forget anything we found:
Socks under the bed
What looked to be a used condom, alot of wrappers, change, nerf darts, a pair of underwear AND last but not least, a toothbrush.
Overall I enjoyed this condo and the property was beautiful. We come to Orlando this time every year, it is a VERY SPECIAL TRIP for us as we celebrate the life of my Daughter, who took her life. we have been coming to UO since she was 5 years old,, she was 24 when she died and would have been 33 this year.. We try not to base a return visit on a few bad things when the whole picture was great. I will be returning next year and those little hiccups do not deter me from renting the same unit if available.
Check in was amazingly simple, communication via email was also amazing with very quick replies!!!
Thank you for an amazing Vacation Vista Cay, I was Overall pleased with your accommodations. And will be returning.
Dawn E.
Se alojó 11 noches en octubre de 2021
Respuesta de VrboOwner el 6 de sept de 2023
Thank you for taking the time to leave a review and for being a great guest!
Verificado
2/10 Horrible
Joyce K.
17 de oct de 2024
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Comunicación
miscommunication from host and VRBO
Booked during hurricane Milton. Emailed host to see if we can check in earlier, and indicate we were willing to pay extra due to the timing of the storm. Host said it would not be available and that was fine. Upon arriving, the unit, neighborhood was nice. There was a weird smell in the unit. Bought some air fresheners from Publix to see if will help with the smell and it was still there. There was patio furniture inside our unit and in the welcome email, the host informed guests it was put there due to the storm, they mentioned a team will be putting the furniture back; however, Orlando was not considered a mandatory evacuation. The second day in the unit, my family and I came to strangers inside our unit moving patio furniture. I was shocked I did not receive a text, email or some form of digital communication of such intrusion. It was an awkward exchange between myself and the people who were moving the furniture due to a language barrier and we had to communicate via Google translate. I emailed VRBO customer service of my concern and request to refund my stay. I informed them my family does not feel safe being inside the unit and I was reassured by VRBO's customer support they were going to follow up (which they did not). The host contacted me asking about my stay and I expressed my concerns. After an exchange of the email language, I highlighted specifics from their email that needed clarification. I did not hear back from them that day. We left the next day.
Joyce K.
Se alojó 6 noches en octubre de 2024
Respuesta de VrboOwner el 23 de feb de 2025
We take great pride in maintaining prompt communication, especially during critical situations like hurricanes, and this storm was no exception. As we informed you, the outdoor furniture was brought inside as a necessary precaution per community regulations to prevent it from becoming hazardous debris in high winds. Once it was safe for all parties, we also notified you that a team would be by to return the furniture to its place so you wouldn’t have to handle it yourself. Our goal was to keep you informed and ensure a smooth process during and after the storm. We regret that you felt uncomfortable during your stay, but we followed standard storm procedures and provided timely communication regarding each step.
Verificado
4/10 Mediocre
David R.
6 de abr de 2024
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza y comunicación
Nice unit, but smells funny
The unit and location was nice, but there were definitely some issues with cleanliness and a smell, along with the property managers inability to address them.
When we arrived we noticed there was standing water on the floor around the toilet in the master bath. We cleaned it up and called maintenance. This was on Friday, no one arrived until Monday. So the leak continued over the weekend. From the rate of leak over the weekend, and the amount of water when we arrived, the leak had been unattended for some time.
When we first arrived you could tell the unit must have been recently deodorized. Beginning Saturday evening there was a persistent musty smell that became over whelming. I called and messaged multiple times with no response.
When maintenance arrived to fix the leak, we asked about the smell. They indicated that it might be related to the leak and may get better now that it was fixed. We waited a day and the smell did not improve at all. So I tried to contact management again.
Finally after another day they responded and resent maintenance out. Maintenance checked all over the apartment and said the smell was definitely bad and that they could not find a source. They were going to report to management and see what could be done. This was the time that management stopped responding to messages at all. We have tried contacting them multiple times to see if there would be any sort of consideration and received no response.
David R.
Se alojó 7 noches en marzo de 2024
Verificado
4/10 Mediocre
sherry w.
18 de dic de 2022
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza y comunicación
Maintenance did not respond to issues
Only 1 wash cloth for 4 people and a few towels. Toilet seats and disposal needs to be fixed. We made 2 phone calls upon arrival regarding issues. No one responded.
sherry w.
Se alojó 6 noches en diciembre de 2022
Verificado
8/10 Bueno
Termpan P.
22 de jul de 2022
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Overall is good
We enjoyed staying at this place. The location is great. Things looked clean when we arrived. Easy to process to check in. The amenities; swimming pool, fitness center, etc, are over the top.
However, I slept in one of the bedroom and got bitten by bed bugs all over my body especially my neck. So I needed to sleep on a couch which I didn’t plan to. I contacted the property owner/manager. He responded promptly and sent pest control right the way. But we didn’t want the bed bugs to migrate to other bedroom so I sent them back. I wish they handled this bed bugs issue before our arrival. If they did, I would gave 5 stars.
Termpan P.
Se alojó 7 noches en julio de 2022
Verificado
4/10 Mediocre
BECKY O.
3 de jul de 2022
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y comunicación
Bed Bugs
We had bed bugs in one of the bedrooms! Fortunately it was a room we were not using until the end of the trip but that is unacceptable. They appeared to be dead. I have emailed the property owners/managers twice to no avail. The edges of the baseboards were filthy and the carpet as well. The bed bugs were a trip ruiner and my people had to go stay somewhere else!