2/10 (非常に不満)
Marty M.
2022 年 10 月 28 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Stay Could Have Been (Much!) Better
Now that my stay is over and I am back home - I want to inform all about my stay experience. Overall it was barely OK. Specifically: The positive - great location.. The negatives - the pictures posted on VRBO do NOT reflect the actual conditions (it may have when the listing was new, but not now) - the carpet is stained, the couch is super uncomfortable (the cushions are threadbare and way past their prime) barely any outdoor furniture (the two person bench was VERY uncomfortable!), the media cabinet doors are broken, the TV remote controls did not work, one of the shower heads was broken, provided towels were threadbare (one had a fist-sized hole) and the biggest negative impact was the Air Conditioning - it worked sporadically - there were several nights where it wasn't working and it was just about impossible to sleep (it was hot and the air was stale) . To be fair, when I went to the office to 'complain', the shower and the media cabinet were 'repaired' and there was an attempt to resolve the Air Conditioning problem (a non-HVAC professional just cleaned the air filter)- albeit unsuccessful in that Air Conditioning still did not work properly. The rental broker ISRENTALS was arrogant and very difficult to work with, despite numerous attempts to have then resolve the Air Conditioning problem.
Marty M.
2022 年 8 月に 12 泊滞在
