Suíte Privada 2 Quartos no Porão em SW Calgary | Espaço de Trabalho & Lareira

Thanks for your appreciation and recommendation. Looking forward to visiting us again when in Calgary

Thank you very much. It was our pleasure to host you. Please visit us again when in calgary

Thank you very much for your favorable review. Look forward to hosting you again in the future

It has been a really cold week in Calgary. The suite is eqipped with, furnace, A fire place and portable heater as well if need be. We try our best to make it comfy for our guests. Any inconvenience beyond our capability is regretted.

Hi Sarah, It was an honor to host you at our facility. We are glad that you appreciated our efforts to make it a safe, comfortable and memorable stay. We wish you a safe journey back home. Regards to you and your dad. We take this opportunity to recommend you highly for any future host.

We apologize for the mistake made by a 3-year-old child. A child lock has been installed to prevent such an event. As per safety codes, we can not put a permanent lock there Thanks

Thanks for your review and comments. Your comments about cleanliness have been conveyed to the cleaning services for better service in future.

Hi Adrienne, With due respect, there are not stains on the roof , but it is the new type of special paint (popcorn ceiling), which is very common for roofs these days. We only street parking spots and out of about 50 spots available along the street, at least 20 to 30 percent are always vacant. However as a professional courtesy, we acknowledge your comments and thank you for staying with. We are happy that except for color of the roof, all rest was acceptable. Stay safe Regards Good. Thanks.

Thank you for your fair and useful comments. We would re-write instructions for the self-check-in / checkout lockbox to be more guest-friendly. We look forward to seeing you again as a guest in the future.

Thank you for being our honorable guest. Your valuable observation/ suggestion is noted and it will be included in our future checklist for cleaning. We look forward to welcoming you again during your next visit to Calgary. Mr and Mrs abbasi

On tenants request we supplied oveWe We use professional cleaners to clean our place and offered a recall but they decided to do it as per their choice. We provided the oven cleaner free of charge.

We regret any inconvenience caused by the harsh weather in Calgary during this period. The suite is provided with furnace heating, a big fireplace in the lobby, and electric heaters in individual rooms and bathrooms. It is a surprise to find these comments in the final review, as none of them were communicated or reported earlier during the 3-night stay. Had these been communicated earlier by text message or email, they would have been addressed in a timely manner. Itemized reply to these comments as follows: 1)There are about a dozen clean/ freshly washed towels provided in the closet, one of which had a couple of microstains reported on it. It was not dirty at all, howeveer it is being replaced 2) The ceiling light apparently came out of the recess. It is probably due to the banging of the exit door. It is also being fixed. 3) During the daytime, the upper floor is used by the family, and sometimes school kids make noise. 4) Hi speed WIFI is always available there. 5)The entrance door was left open to avoid any hassle In opening the door during extreme cold weather. We still appreciate the comments and would like to address these in the future. The guest is requested to review the comments . Regards Mahmood