2/10 – Ungenügend
Seb
19. Okt. 2025
Verbesserungswürdig: Sauberkeit, Komfort des Zimmers und Kommunikation
First of all the photos and the actual apartment look completely different. The actual was very dark and dingy. It was like they brought lights into the space and lit the heck out of it. So expect a very dark apartment. All the plants on the patio were dead, the shower had a lot of grime. There was a large coffee spill in the kitchen that hadn’t been cleaned up. There were no instructions for the TV so we never could turn on the TV after trying each of the four remotes with no instructions. No instructions for Wi-Fi no Wi-Fi code instructions for air-conditioning and I took a lot of photos which I’m going to try and attach here if I can. I do not recommend this place. We called the number for complaints and we were promised a discount for a future stay and then the woman Alexandra was totally unresponsive. I gave multiple attempts to rectify the situation and nothing was done. Since we charged an American Express, we will probably go back and dispute. We really did not want to stay there, but we searched for other properties and due to the fact that it was one of the largest trade shows, there was nothing available so we were stuck in a filthy horrible place. Be sure and look at the photos and you’ll see exactly what I’m talking about.
Seb
Aufenthalt von 7 Nächten im September 2025