I stayed at the one bedroom villa for 5 day, 4 nights, just recently last week.
I had requested for the airport transfer and had confirmed it again with the hotel the day before my arrival. However upon reaching the airport, no one was there to pick me up. The staff later explained that the driver who was supposed to pick me up was stuck in a traffic jam. In the end, I took a taxi to the villa myself, and ended up wasting close to one and a half hours, queuing up for a taxi, and finding my way to the villa at close to 10pm.
The villa is rather difficult to find the first time (if you're taking taxi there from the airport yourself) as it is situated rather far from the main road. If you walk it'd probably take forever to reach, but if it's by car, it's approximately less than 10 minutes. It is situated at Jalan Umalas 2, in Kerobokan.
One thing that I like about the villa is that they provide a daily one way free shuttle service out to 3 locations - Kuta / Seminyak / Legian (approx 20mins,10mins,15mins drive away from the villa). The service is available once daily from 9am to 4pm (roughly these timings), and you would need to call one hour in advance to inform them where you would like to go.
The breakfast menu is the same daily, with a choice of either American breakfast, or local breakfast. You are required to indicate your choice of the breakfast the night before, so that the staff can send the breakfast to your villa at your stipulated timing.
Other than the room which is air-conditioned, the rest of the villa is outdoors, including the bathroom. There were much lesser mosquitoes/ants/spiders than I had imagined there would be - which is a good thing. The villa also provides those electrical mosquito coils, and there are insect sprays (at your request)
The pool has a waterfall, in which you can turn off the waterfall (as it can be quite noisy when you sleep at night). The pool is of a decent size, enough for you to do a few strokes of breast stroke, so don't forget to bring your goggles.
Another thing that I like is that they had a hair dryer in the room. Perfect for people who wash their hair at night.
Overall, the staff were very polite and friendly, always asking us how our day was and if everything was allright.
The last day of our stay was my partner's birthday. We had previously inquired on if there's any special promotion for birthday guests, and the villa has a package of set dinner, with massage (you can enquire with them). We did not take up this promotion in the end, but the hotel staff still remembered my partner's birthday, and even prepared a birthday cake for him early in the morning before our breakfast! This came as a surprise to us, and we are truly happy with our stay.
I would most definitely stay at this villa again during my next trip to Bali. Bali Prime Villa is a good get-away, from the hustle and bustle of Kuta/Seminyak/Legian (where the shopping, food, beach activities, and pubs are). I could always look forward to a good night's rest after a hectic day out. Hence I would highly recommend this to anyone looking to relax in Bali.
