2/10 – Ungenügend
Clare
2. März 2025
Verbesserungswürdig: Sauberkeit, Ausstattung, Zustand der Unterkunft und Kommunikation
ped working and it was just blinking red no matter what I tried. I phoned the lobby but no one was there, mind you there was no one at the lobby when I was checking in and it was very confusing and shabby.. I went down to the lobby and had to call 3 different numbers through my international roaming (I only had a data-only sim). Someone finally picked up, I said the AC is broken. They said there is no other room to switch to tonight. I checked all the key cabinets (you can literally get your own key to check in from these cabinets and ANYONE can open these, making this place very unsafe) and there were at least 5 keys in the cabinets. I had to wait like 20 minutes in the lobby and someone finally came, he gave me a toothpick and told me to reset the AC remote and made it like it's not a big deal. I went back to the room and the AC worked for 30 minutes and stopped working again. So I texted him if I have to reset it every 30 minutes and he said YES. So throughout the night, I have to wake up and reset the AC? I had to leave to a different hotel immediately. It was such a pain because it was almost 2AM at this point. Most terrible experience I've had at a hotel in my life.
Clare
Aufenthalt von 3 Nächten im Februar 2025